BAMS Doctor

3 days ago


Pune, Maharashtra, India Zeno Health Full time

Doctor will play a critical role in an Ecommerce/online business, providing teleconsultation and generating accurate digital prescriptions for customers. This role requires excellent communication skills to ensure customer satisfaction by understanding and addressing their queries effectively.Key Responsibilities:Digital Prescription Generation:Evaluate customer health details provided during the order process.Generate accurate and compliant digital prescriptions tailored to customer needs.Teleconsultation:Conduct teleconsultations for each assigned order.Provide expert medical advice and ensure the customer fully understands their treatment plan.Customer Query Resolution:Communicate effectively with customers to understand their concerns.Address and resolve customer queries related to prescriptions and treatments promptly.Compliance and Quality Assurance:Ensure all prescriptions adhere to legal and medical guidelines.Maintain accurate documentation of consultations for reference and compliance.Collaboration:Work closely with customer support teams to enhance the overall customer experience.Provide feedback for process improvements where applicable.Skills and Qualifications:MBBS or equivalent degree (required).Valid medical license to practice and prescribe medication.Strong verbal and written communication skills.Call HR Sher Bano


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