
Hub Manager
2 days ago
*Key Responsibilities:*
* Oversee day-to-day hub operations and ensure timely dispatch & delivery of shipments.
* Manage and lead a team of riders, supervisors, and support staff.
* Ensure compliance with company policies, SOPs, and safety standards.
* Monitor hub performance through KPIs (TAT, delivery percentage, etc.).
* Resolve operational issues and customer escalations effectively.
* Coordinate with regional and central teams for process improvements.
* Maintain proper inventory and ensure zero loss/damage.
* Prepare daily/weekly MIS reports and share with management.
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