Help Desk Executive

2 weeks ago


Gurgaon, Haryana, India Vidal Health Insurance Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Roles and Responsibilities

  • Collaborate with other teams to resolve recurring issues and improve overall customer satisfaction.
  • Escalate complex issues to senior technicians or third-party vendors when necessary.
  • Maintain accurate records of customer interactions using CRM software.
  • Troubleshoot hardware and software problems using various tools and techniques.


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