Accounts Receivable Shared Services Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Phenomenex, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. 

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Phenomenex isn't your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

The Accounts Receivable Shared Services Specialist is responsible for The essential requirements of the role include:

Key Responsibilities:

1. Credit Management:

• Process customer credit requests in line with company credit policies.
• Review and validate supporting documentation before issuing credit/debit notes.
• Ensure proper approvals are obtained prior to credit issuance.

2. Rebilling Activities:

• Manage rebilling invoices in case of errors, pricing adjustments, or other corrections.
• Coordinate with sales, customer service, and supply chain to resolve discrepancies.
• Ensure rebills are processed accurately and within agreed timelines.

3. Customer Dispute Resolution:

• Investigate and resolve customer billing issues and disputes.
• Communicate effectively with internal stakeholders and customers to close cases.
• Document resolution steps for audit trail and compliance.

This position reports to the Shaik Mohamamd Sadak and is part of the Finance & Accounting, located in Hyderabad and will be fully remote. 

In this role, you will have the opportunity to:

Credit Management

2. Rebilling Activities

3. Customer Dispute Resolution

The essential requirements of the job include:

1. Credit Management:

• Process customer credit requests in line with company credit policies.
• Review and validate supporting documentation before issuing credit/debit notes.
• Ensure proper approvals are obtained prior to credit issuance.

2. Rebilling Activities:

• Manage rebilling invoices in case of errors, pricing adjustments, or other corrections.
• Coordinate with sales, customer service, and supply chain to resolve discrepancies.
• Ensure rebills are processed accurately and within agreed timelines.

3. Customer Dispute Resolution:

• Investigate and resolve customer billing issues and disputes.
• Communicate effectively with internal stakeholders and customers to close cases.
• Document resolution steps for audit trail and compliance.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• NA

It would be a plus if you also possess previous experience in:

2-5 years of experience in accounts receivable, finance, or a related field is required for this roles.

Experience in collections, Invoice and rebilling and credit management.

Phenomenex, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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