Process Executive

5 days ago

Chennai, Tamil Nadu, India NAZ V Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Kannada Voice Process Executive located in Chennai. The role involves handling customer queries, providing exceptional customer service, and ensuring customer satisfaction. Key responsibilities include managing customer interactions in Kannada, addressing concerns, and delivering tailored solutions to meet customer needs. The candidate will play an essential role in maintaining customer trust and relationship building through effective communication.

Qualifications

  • Excellent Customer Support, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills in Kannada
  • Analytical Skills to assess customer issues and offer appropriate resolutions
  • Ability to work efficiently in a dynamic on-site environment
  • Proficiency in handling voice processes with attention to detail
  • Experience in similar roles or the BPO sector is a plus

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