Software Quality Assurance Tester

Job Title:
Senior QA Engineer

Location:
Chennai-Hybrid

Work Timings:
UK Shift

Department:
Quality Assurance | Engineering

Reports To:
QA Lead / Engineering Manager

About Process Fusion.

At Process Fusion, we're committed to building scalable, high-quality software solutions that span desktop, web and mobile platforms. We foster a culture of continuous improvement, collaboration and innovation. Join us to make a real impact on our products, cross-platform experiences and overall delivery quality.

Role Overview.

We are seeking a seasoned Senior QA Engineer with a strong foundation in
manual testing
, complemented by solid automation skills using frameworks such as Playwright or Selenium WebDriver. The ideal candidate will have experience covering Windows desktop applications, web applications, mobile apps (iOS/Android) and APIs. They should be adept at troubleshooting issues, analyzing root causes and working within a cloud/DevOps environment (preferably Azure DevOps / Microsoft Azure).

Key Responsibilities.

• Design and execute comprehensive
  manual testing
  strategies: develop test plans, test cases, and execute exploratory and regression testing across Windows, web and mobile applications.
• Identify automation opportunities; build, maintain and enhance automation scripts/frameworks using Playwright and/or Selenium for UI and automation of APIs.
• Perform API testing (REST, SOAP) and validate backend/data integration and data flows.
• Conduct cross-platform testing: web (multiple browsers/devices), mobile (iOS & Android), and Windows desktop apps.
• Troubleshoot and investigate test failures: analyze root causes (UI changes, environment/data issues, network/integration faults) and coordinate resolution with DevOps & development teams.
• Integrate automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, etc); use version control (Git) and build/release flows.
• Collaborate with developers, product owners, business analysts and manual QA engineers to understand requirements, define testability and assess automation feasibility.
• Provide clear documentation: test plans, test case suites, detailed defect reports, test summary reports and quality metrics.
• Promote best practices in QA: increase automation coverage, improve reuse of test assets, ensure framework maintainability, mentor junior QA engineers.

Required Experience & Skills.

• 5 to10 years of experience in software quality assurance with strong manual testing expertise.
• Hands-on experience developing automation test scripts using Playwright and/or Selenium WebDriver.
• Experience testing Windows desktop applications, web applications (cross-browser, responsive) and mobile applications (iOS/Android).
• Practical experience with API testing (REST, SOAP) and backend/data validation.
• Excellent troubleshooting and root-cause-analysis skills: ability to dig into failures, environment/config/data issues, UI changes.
• Exposure to cloud/DevOps environment—experience with Azure DevOps or Microsoft Azure services preferred.
• Familiarity with CI/CD processes, version control (Git), automated test pipelines and release flows.
• Solid understanding of SDLC, STLC, agile methodologies (Scrum/Kanban) and QA best practices.
• Strong oral and written communication skills; ability to articulate quality risks and collaborate across teams.

Preferred / Nice-to-Have

• Experience building or maintaining automation frameworks (e.g., Page Object Model (POM), BDD with Cucumber, modular design).
• Experience with mobile automation frameworks (e.g., Appium) for iOS/Android.
• Familiarity with Windows desktop automation frameworks/tools.
• Basic exposure to performance/load testing.
• QA / Automation certifications (e.g., ISTQB, Certified Selenium Professional).
• Experience working in SaaS, enterprise product or large-scale distributed system environments.

Education

• Bachelor's degree in Computer Science, Engineering or Equivalent.
• Equivalent work experience will also be considered.

Benefits:

• Comprehensive Health Insurance (for self, spouse, kids, and parents)
• 18 Paid Leaves + 12 Sick Leaves annually
• Quarterly Team Meetings to connect and collaborate
• Assistance in creating your home office environment
• If a company-recognised holiday falls on a weekend, the following workday will be observed as a holiday

Why This Role Matters

As our products evolve across desktop, web, mobile and API surfaces, and release cycles accelerate, the Senior QA Engineer role is pivotal. This person will help drive consistent, high-quality, early defect detection, automation of regressions, and a stronger delivery pipeline. Your contribution directly influences product stability, delivery speed and customer satisfaction.