Customer Support Executive

6 days ago

Delhi Gurugram NCR Noida, India Cosmos Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Customer Success Executive Telugu

Location: New Delhi Experience: 15 Years

Language Requirement: Fluency in Telugu & English, Hindi

Role Overview

As a Customer Success Executive – Telugu, you will manage and support our Telugu-speaking clients, ensuring smooth onboarding, effective product adoption, and long-term customer satisfaction.

Key Responsibilities

Act as the primary contact for Telugu-speaking customers.

Drive onboarding, training, and platform adoption.

Provide proactive support and resolve client issues promptly.

Collaborate with internal teams to enhance customer experience.

Monitor usage, identify growth opportunities, and support retention.

Requirements

Bachelor's degree in any discipline. Pursuing graduation, Freshers, candidates looking o restart their career

0–5 years of experience in Customer Success / Account Management / Support.

Experience in SaaS, Telecom, or Broadband preferred.

Strong communication skills in Telugu and English.

Customer-focused, proactive, and solution-oriented approach.

Interested candidates please share your updated CV on at the earliest

Thank you & Regards

Sreemukha. R

Cosmos Consulting

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