Patient counsellor

3 days ago

Bengaluru, Karnataka, India QI Spine Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

We're Hiring: Patient Counsellor

Locations: Malleswaram (Bangalore) & Gurgaon

About QI Spine Clinic:

QI Spine Clinic is India's 1st chain of medical centers specializing in the accurate diagnosis and non-surgical treatment of back and neck pain. With 22+ clinics across 5 cities and a 91% success rate, we've helped thousands of patients avoid surgery and recover fully through advanced, research-driven care.

Role: Patient Counsellor

As a Patient Counsellor, you will play a vital role in guiding patients through their recovery journey. This role blends patient care with sales, communication, and customer experience.

Key Responsibilities:

Counselling patients on treatment approach, recovery expectations & pricing

Building trust by educating patients in simple, clear communication

Ensuring a seamless patient experience from first visit to treatment completion

Driving patient conversions with empathy-driven sales approach

Handling queries, addressing concerns, and creating long-term patient relationships

Coordinating with doctors, finance, and operations for smooth clinic functioning

What We're Looking For:

Excellent conversation & communication skills

Strong sales orientation with ability to meet targets

Empathy, patience, and confidence in handling patients

HSC/Graduate with proficiency in Microsoft Excel

Prior experience in patient counseling, customer service, or sales preferred

Why Join Us?

At QI Spine, you don't just build a career—you change lives. Be part of a mission-driven team that combines medical expertise with compassion and innovation.

Shift: 8 hours (flexible between 7 AM – 9 PM)

Apply now and help transform lives

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