Technical & Non-Technical Content Writer + Video Documentation Specialist

1 week ago

Gurgaon, Haryana, India Wilyer Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Overview

Wilyer Pvt. Ltd. is a rapidly growing
Digital Signage Software (B2B SaaS)
company. Our software enables businesses to manage and deploy large networks of digital screens across airports, metro stations, hospitals, restaurants, and other commercial locations. We focus on delivering cutting-edge technology combined with simple and intuitive user experiences.

Role Overview

We are looking for a highly skilled
Technical & Non-Technical Content Writer
who can also manage
Video Documentation
for product training and feature explanation. The ideal candidate will create high-quality written and video content that simplifies complex SaaS concepts for users, improves customer onboarding, and supports our software documentation.

This role requires strong writing ability, understanding of SaaS products, SEO knowledge, and the ability to create and edit instructional videos.

Key Responsibilities

1. SEO-Optimized Content Creation

  • Create clear, engaging, and SEO-optimized content for blogs, documentation, and website.
  • Ensure high visibility, readability, and search relevance across all content formats.

2. Technical Content Writing (Blogs & Documentation)

  • Write solution-oriented technical blogs that address real user challenges.
  • Create detailed how-to guides, feature explanations, and troubleshooting posts.
  • Produce deep-dive articles that help users optimize Wilyer's Digital Signage Software.
  • Maintain accurate and updated
    product documentation
    as features evolve.

3. Non-Technical Content Creation

  • Write user-friendly blogs focused on common problems and practical solutions.
  • Create content that increases organic traffic and user engagement.
  • Maintain brand tone, clarity, and simplicity in all communication.

4. Technical User Guide Writing

  • Write beginner-friendly guides, FAQs, product overviews, and instructions.
  • Translate complex technical information into simple, understandable language.

5. Video Documentation & Training Content

  • Create scripts and storyboards for product walkthroughs and tutorials.
  • Record and edit instructional videos using screen capture and editing tools.
  • Update video content when UI or software features change.
  • Create visual flows, demo videos, feature highlight clips, and onboarding guides.

6. Software Feature Documentation

  • Update documentation for every new release or feature enhancement.
  • Work closely with the development and product teams for accurate information.
  • Maintain structured documentation with proper version history.

Key Skills (Highlighted for Selection Decision)

Technical Writing (Core Skill)

Non-Technical Writing

SEO Writing & Keyword Optimisation

Video Recording, Editing & Scriptwriting

SaaS Documentation (Major Skill Requirement)

Ability to simplify complex technical concepts

Content structuring, clarity & user-focused communication

Research, problem-solving & storytelling ability

Tools & Platforms Knowledge

  • Writing Tools:
    Google Docs, Grammarly
  • CMS Platforms:
    Framer (or similar CMS)
  • Video Tools:
    Filmora, Camtasia, Loom, OBS Studio
  • Basic understanding of SaaS product workflows
  • Ability to work closely with developers and product managers

Qualifications

  • Bachelor's degree in
    English, Marketing, Communications, Journalism
    , or a related field.
  • Minimum 2 years
    of experience in technical or non-technical content writing.
  • Experience in documentation writing for SaaS or digital products preferred.
  • Strong English writing, editing, and communication skills.

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