Front Office Manager

12 hours ago


Kolkata, West Bengal, India Hotel sonar Bangla Full time ₹ 3,67,316 per year

We are seeking a dynamic and service-oriented Front Office Manager to lead the Front Office operations at Hotel Sonar Bangla. The ideal candidate will ensure smooth guest service operations, uphold service standards, and create memorable guest experiences while managing the front desk team efficiently.

Key Responsibilities

  • Oversee daily Front Office operations including Reception, Guest Relations, Bell Desk & Reservations.
  • Ensure warm, personalized, and professional guest service throughout the guest journey.
  • Manage check-in/check-out processes efficiently and handle guest requests, complaints, and feedback.
  • Coordinate room allocation and liaise with Housekeeping and F&B departments for seamless service.
  • Monitor occupancy rates, room revenue, and contribute to upselling & revenue strategies.
  • Train, mentor, and supervise front office staff to maintain high standards of hospitality.
  • Maintain accurate records, reports, cash handling, and night audit procedures.
  • Ensure compliance with company policies, safety standards, and brand guidelines.
  • Handle OTA coordination and support in reviews management to maintain brand reputation.

Requirements

  • Bachelor's Degree in Hospitality Management or related field preferred.
  • 4+ years of experience in Front Office operations in hotels or resorts; at least 1–2 years in a supervisory/managerial role.
  • Strong communication and interpersonal skills.
  • Knowledge of PMS Software (e.g., IDS/Opera or similar).
  • Excellent problem-solving abilities and a guest-first mindset.
  • Ability to manage team performance and maintain service discipline.

Desired Qualities

  • Professional grooming and pleasant personality.
  • Ability to work under pressure and multitask.
  • Strong leadership & decision-making skills.
  • Positive attitude and high level of service commitment.

Job Type: Full-time

Pay: ₹12, ₹30,543.73 per month

Work Location: In person



  • Kolkata, West Bengal, India d6-49f3-4d85-81cb-8f9e25748bb3 Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Job Title: Front Office ExecutiveLocation: Chakraberia Road, KolkataSalary: ₹15,000 per monthExperience Required: 1–3 yearsWorking Hours: 10:30 AM – 7:30 PMJob SummaryWe are looking for a polite, presentable, and customer-oriented Front Office Executive to manage daily front desk operations. The ideal candidate should be confident, well-spoken, and...


  • Kolkata, West Bengal, India Black Rose Industries Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Seeking a professional Front Office Executive to manage reception, travel booking arrangements, coordinate office operations, and ensure a welcoming environment. Strong communication and organizational skills are essential.


  • Kolkata, West Bengal, India SAY Rooms & Homes Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    SAY Rooms & Homes is a fast-growing travel and hospitality start-up founded by a passionate and experienced team from the travel industry. With our presence in Gurugram, Kolkata, and Siliguri, we aim to redefine the way travelers experience comfort, convenience, and personalized stays across India.Our curated collection of hotels and homestays—known as SAY...


  • Kolkata, West Bengal, India DWC Technologies Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We are looking for a well-spoken, presentable Receptionist to manage our front desk and provide administrative support. The candidate should have prior experience in handling reception duties and office coordination.Call Required Candidate profileProven exp as a receptionist, front desk executiveExcellent verbal and written communication skillsProfessional...


  • Kolkata, West Bengal, India Ophir Solutions Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Reception and front desk function. Required Candidate profilePreferably a Graduate lady with 1 - 3 years experience in handling front office / reception. Courteous and polite. Handling calls. Excellent communication skills. Mail CV to


  • Kolkata, West Bengal, India C3 Management Consultants Full time US$ 30,000 - US$ 60,000 per year

    Greet & assist visitors courteously & professionally, ensuring a positive impression Manage courier services, organise appointments & assist with logistical requirements Carry out routine tasks such as filing, maintaining records, sending emails Required Candidate profileSmart Female Front Office Executive, well-presented with excellent English...


  • Kolkata, West Bengal, India Hyatt Centric Ballygunge Kolkata Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...


  • Kolkata, West Bengal, India DTC Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are seeking a smart and personable Lady Front Office Executive to serve as the welcoming face of our Corporate Office in B. B. D. Bag, Kolkata. The ideal candidate will project a warm and professional demeanour, ensuring that every visitor and caller enjoys exceptional service. This position demands excellent communication skills, strong organisational...


  • Kolkata, West Bengal, India Moople Institute of Animation & Design Full time ₹ 1,20,000 - ₹ 18,00,000 per year

    Front Office –ONLY FEMALE CANDIDATE CAN APPLYMust be responsible for greeting candidates & guardians, ERP maintenance (student records, & fees collection)Desired Skills – Must have basic excel knowledge. Fluency in regional language is mandatory, English communication preferred. Female candidates preferredQualification – Graduates preferredExperience...


  • Kolkata, West Bengal, India THE FERN RESIDENCY KOLKATA Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    ****Minimum 8-10 years experience is needed from Hospitality Industry ****Both Male and Female can apply for this postCustomer Satisfaction (Guest Feedback, Social Media Review).Financial Performance (Up selling, Room Revenue, Operation Auditing).Showing Initiative, Problem Solving, Staff Training, Team Leading.Manages and motivates the Front Office team in...