Current jobs related to Supervisor, Client Support - Bengaluru, Karnataka - Graebel

  • Customer Support Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Enphase Energy Full time

    Job Description- Lead and mentor team members to deliver results consistently- Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team.- Manage multi-layer squad and their performance through on-the-job coaching and mentoring.- Plan workforce management for optimal coverage, considering unknown...

  • Specialist I, Client Support

    5 days ago

    Bengaluru, Karnataka, India NextGen Federal Systems Full time US$ 80,000 - US$ 1,20,000 per year

    Job Description:The Specialist I, Client Services is responsible for providing complex solutions support to Clients utilizing a broad product and technical skillset.Respond and provide reactive and proactive software support to internal and external customers Troubleshoot and assess software platforms and multi-tier web applications. Identify and document...

  • Supervisor

    3 days ago

    Bengaluru, Karnataka, India Akshaya Enterprises Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Supervisor I, Client ServicesWith Inbound International Voice experience5+ years of experience with inbound international voice process (preferably USA).Minimum 2 years of work experience in a customer support supervisory role in a high call volume environmentExperience in Revenue Cycle Management domain (US Healthcare) and practice management software...

  • Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India White Force Full time

    Job description Client-Store Space (Onroll)Position-Warehouse SupervisorNo Of Openings-1Locations-BengaluruSkill Set-WarehouseJob Description-Warehouse Supervisor Roles & Responsibilities: 1. Executive has to Report to Factory of our client. 2. Work Timing 9:30Am to 7Pm 3. 6 days working. 4.Executive should be aware of system knowledge with the experience in...

  • Claims Supervisor

    1 day ago

    Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Claims SupervisorAs a supervisor you will support Claims Senior Supervisor in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes:Accountable to review and assess inventory levels coordinating daily allocations and planning ahead to...

  • Claims Supervisor

    1 day ago

    Bengaluru, Karnataka, India The Cigna Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Claims SupervisorAs a supervisor you will support Claims Senior Supervisor in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes:Accountable to review and assess inventory levels coordinating daily allocations and planning ahead to...

  • Client Support Intern

    1 day ago

    Bengaluru, Karnataka, India Credque Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company OverviewCredque is a fast-growing company providing advanced CRM solutions designed for Loan Aggregators, DSAs, and Financial Institutions. Our platform simplifies lead management, automates workflows, and enhances customer engagement. We are committed to delivering seamless technology and exceptional support to help our clients grow their businesses...

  • IT Technical Support Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Technical Support Leader PositionThis role is responsible for providing world-class technical support with a strong focus on customer satisfaction while achieving target goals. It drives process improvements, motivating others to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues.This position interacts with customers...

  • Assistant Supervisor

    1 week ago

    Bengaluru, Karnataka, India Sansera Engineering Full time

    Job DescriptionResponsibilities:- Assist the supervisor in managing and overseeing team members daily tasks and responsibilities- Training and coaching team members to ensure they are meeting performance goals and objectives- Monitoring and evaluating team members performance to provide constructive feedback and support- Assisting with scheduling and...

  • Client Onboarding_Analyst_Product Support

    1 day ago

    Bengaluru, Karnataka, India Morgan Stanley Asia Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're seeking someone to join our team as an Analyst in the Client Onboarding team within Asia Wealth Management (AWM) Operations primarily responsible for Account Opening, Account Maintenance and Account Closure of PWM clients. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and...

Supervisor, Client Support

2 weeks ago

Bengaluru, Karnataka, India Graebel Full time US$ 90,000 - US$ 1,20,000 per year

The Client Support Supervisor will provide operational support and guidance to ensure that the relocation team has all of the necessary tools to provide superior customer service and execute according to the standard operating procedures (SOP) outlined. Responsibilities include, but are not limited to, developing and maintaining effective working relationships with corporate client contacts, other Graebel business units, operational and shared services support teams, and Graebel partners/vendors; and serves as a leader for the team.

Roles & Responsibilities :

  • Hiring, training, mentoring and performance management of service delivery team. Conducts team meetings, performance reviews, caseload review, and ensures overall development and performance improvement of all team members.
  • Resolves problems and service recoveries. Main point of contact for escalations, and any day-to-day issue resolutions. Develop and monitor all action plans needed, ensuring that service level requirements are met and operational processes are continually improved.
  • Ensure client retention by providing a high level of service and highly effective relationships with the Client. Adhere to established processes and continuously monitor the health of each assigned Client.
  • Manage data integrity and accuracy of all clients reporting. Maintain consistent data entry standards and processes by team members, review data contained in all reports provided to Client
  • Support the implementation of all process refinements and Operational Excellence initiatives. Actively bring new ideas to the leadership for: process improvement, overall increase in associate job satisfaction, and industry innovation. As well as encourage open and professionally respectable' communication among the team, the suppliers, Graebel Leadership, and other Graebel business units.
  • Performs other related essential duties as assigned or requested.