Claims Supervisor

2 days ago

Bengaluru, Karnataka, India The Cigna Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Claims Supervisor

As a supervisor you will support Claims Senior Supervisor in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes:

  • Accountable to review and assess inventory levels coordinating daily allocations and planning ahead to maximize staffing levels to maximize results.
  • Accountable to ensure that productivity, quality and customer satisfaction, are managed within own team and motivation of the individuals and team to achieve the operational KPI's; Attend KPI calls can help you to achieve this.
  • Recommending and implementing innovative strategies to improve efficiency and provide excellent customer service
  • Being proactive in identifying improvement/enhancement opportunities and be active in seeking and sharing ideas for innovation in business processes.
  • Being responsible for follow-up of capacity planning and absences in close cooperation with HR
  • Ensure strong employee engagement within the team, including day to day oversight, motivation, conflict management, training, well being and performance by providing coaching and skill development in collaboration with the Claims Management Team.
  • Ensure appropriate performance management actions are taken
  • Having quarterly check-in conversations with all team members
  • Promote a culture of continuous improvement and be fully responsible for the implementation of new ways of working and the measurement of the results in alignment with the broader Claims Strategy and in coordination with the Management Team
  • Taking ownership of any escalated claims and provide updates to the Team manager on any issues
  • Proactively address and/or escalate any operational risks to the team Manager
  • Developing/maintaining proactive/effective business relationships, both internally and externally to ensure a seamless delivery of service. Actively encourage all team members to do likewise (e.g. Cigna links).Option to take over SPOC role for particular clients/accounts if required
  • Be Represent the Organization during client visits, absences, stakeholder meetings, or act as a relationship person towards some our strategic partners.
  • Together with the SME, you are responsible and accountable for the implementation of new clients/renewals/changes for existing clients that belong
  • International mind-set, with holistic and able to work remotely with peers across locations
  • Experience in and passion for coaching, managing, developing and motivating individuals and the team

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  • Claims Supervisor

    2 days ago

    Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Claims SupervisorAs a supervisor you will support Claims Senior Supervisor in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes:Accountable to review and assess inventory levels coordinating daily allocations and planning ahead to...

  • Claims Representative

    2 days ago

    Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About UsAt CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Intake Care Supervisor

    1 week ago

    Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    1. JOB PURPOSEThe Intake Care Supervisor directs the activities of staffs who are adjudicating and finalizing Pre-authorizations. As a subject matter expert to take an initiative in assisting team requirements pertaining to the operational software and tasks related to the policy coverage terms.2. RESPONSIBILITIES AND DUTIES Perform job supervisory duties...

  • Intake Care Supervisor

    1 week ago

    Bengaluru, Karnataka, India The Cigna Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    JOB PURPOSEThe Intake Care Supervisor directs the activities of staffs who are adjudicating and finalizing Pre-authorizations. As a subject matter expert to take an initiative in assisting team requirements pertaining to the operational software and tasks related to the policy coverage terms.RESPONSIBILITIES AND DUTIES Perform job supervisory duties to...

  • RCM Manager

    1 week ago

    Bengaluru, Karnataka, India ClinicMind Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The RCM Manager will play a key role in supporting the Director of Revenue Cycle by overseeing day-to-day operations, driving process improvements, and ensuring efficient and accurate billing and collections. This role requires strong leadership, operational expertise, and the ability to build accountability within the team to achieve performance and quality...

  • Mega Walkin Drive For CSE @

    2 days ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 24,00,000 - ₹ 30,00,000 per year

    Greetings From Omega Healthcare Congratulations Your profile is shortlisted for the final round of Interview with Omega Healthcare.Address - Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka , *NOTE : KINDLY MENTION TOP OF RESUME NAUKRI * Keerthi* *MEGA WALK -IN DRIVE Monday - Friday , TIMING : 10:30AM TO 3: 30PM***Note...

  • AR Caller

    2 weeks ago

    Bengaluru, Karnataka, India Total RCM Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company OverviewTotal RCM Solutions, LLC, a leader in revenue cycle management services since 2018, collaborates with healthcare providers across the United States. Equipped with over a century of combined industry expertise, we offer end-to-end RCM, appeal management, and patient service solutions. Located in Bangalore, we ensure seamless operations for our...

  • Copy Coordinator

    2 days ago

    Bengaluru, Karnataka, India Omnicom Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Omnicom Global SolutionsOmnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations...

  • Credentialing Specialist/ Credentialing Analyst/ Credentialing

    1 week ago

    Bengaluru, Karnataka, India Getix Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Required Candidate profile 2+ years experience in US Healthcare Revenue Cycle Management.Should have an experience in Provider Enrollment/Credentialing.Good understanding and working experience of End-to-End Claim Resolution model.Excellent interpersonal, verbal, and written communication skillsDemonstrate ability to work in challenging and changing work...

  • Mega Walk-In Drive @

    6 days ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Greetings from Omega HealthcareMega Walk-In Drive @ Omega HealthcareYour career in Healthcare BPO starts here Join Indias leading Healthcare outsourcing companyWalk-In Location:Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017Google Maps Link: Walk-In Drive: Monday to FridayTiming: 09:30 AM 3:30 PMContact:...