Intake Care Supervisor

2 days ago

Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 6,00,000 - ₹ 18,00,000 per year

1. JOB PURPOSE
The Intake Care Supervisor directs the activities of staffs who are adjudicating and finalizing Pre-authorizations. As a subject matter expert to take an initiative in assisting team requirements pertaining to the operational software and tasks related to the policy coverage terms.

2. RESPONSIBILITIES AND DUTIES
 Perform job supervisory duties to assure proper training, instructions, and development of staff.
 Control cost by all permissible, equitable, fair means.
 Closely coordinate with the Reporting Manager on staff performance reviews and leave scheduling;
 Delegate and oversee activities performed by claims examiners.
 Daily monitoring of pipelines and queues.
 Identify training requirements within the team and perform training sessions.
 Responsible in maintaining the assigned TAT of the respective teams and ensuring the optimal utilization of resources.
 Address any internal grievances and escalate to reporting manager if required.
 Responsible for reporting of identified Fraud, Waste and Abuse trends and escalating to concerned parties
 Escalate any identified software issues to the reporting manager and IT POC as required.
 Identify gaps in performance and offer coaching to officers as needed

 Proper communication and identifying training requirements within the team.
 Strictly applies reporting manager's directions.
 Carry out any other related functions as directed by the company management.

3. KNOWLEDGE, SKILLS AND EXPERIENCE
University degree in any discipline of medical/Para-medical science from a reputable university.
Strong industry knowledge (healthcare / insurance).
Should be a team-player with an aptitude for customer service.
Excellent oral and written communication skills.
Must be computer literate.
Excellent command of the English language.
Ability to work under pressure.
 5+ years' experience in the healthcare industry / hospitals.
 Business acumen, persuasive skills and ability to lead a team.
 Strong decision-making ability; Good understanding of internal processes and software systems.

4. COMMUNICATIONS AND WORKING RELATIONSHIPS
Ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. Establish strong internal & external communication

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  • Intake Care Supervisor

    2 days ago

    Bengaluru, Karnataka, India The Cigna Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    JOB PURPOSEThe Intake Care Supervisor directs the activities of staffs who are adjudicating and finalizing Pre-authorizations. As a subject matter expert to take an initiative in assisting team requirements pertaining to the operational software and tasks related to the policy coverage terms.RESPONSIBILITIES AND DUTIES Perform job supervisory duties to...

  • Animal Care Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Proman Infrastructure Services Pvt. Ltd. Full time

    Role Description As a part of the CSR activity, Proman is looking to hire an Animal Care Supervisor for it's Rescued Stray Dogs facility, at their factory premises in Bidadi.This is a full time, on-site job.The Animal Care Supervisor will be responsible for overseeing and managing animal care operations, ensuring the health and well-being of animals,...

  • Animal Care Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Proman Infrastructure Services Pvt. Ltd. Full time

    Role Description As a part of the CSR activity, Proman is looking to hire an Animal Care Supervisor for it's Rescued Stray Dogs facility, at their factory premises in Bidadi. This is a full time, on-site job. The Animal Care Supervisor will be responsible for overseeing and managing animal care operations, ensuring the health and well-being of animals,...

  • Animal Care Supervisor

    3 weeks ago

    Bengaluru, Karnataka, India Proman Infrastructure Services Pvt. Ltd. Full time

    Role DescriptionAs a part of the CSR activity, Proman is looking to hire an Animal Care Supervisor for it's Rescued Stray Dogs facility, at their factory premises in Bidadi. This is a full time, on-site job.The Animal Care Supervisor will be responsible for overseeing and managing animal care operations, ensuring the health and well-being of animals,...

  • Intake Care Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Manipal Cigna Insurance Group Full time

    Job Description- Perform job supervisory duties to assure proper training, instructions, and development of staff.- Control cost by all permissible, equitable, fair means.- Closely coordinate with the Reporting Manager on staff performance reviews and leave scheduling;- Delegate and oversee activities performed by claims examiners.- Daily monitoring of...

  • Cafe Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Sour House Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Sour House Bakery and Cafe is looking for an experienced cafe supervisor with barista and kitchen experience. The supervisor will take care of the front-of-house supervision on a day-to-day basis. Perks and benefitsIncentives, lunch provided at minimal cost

  • Nursery Supervisor

    5 hours ago

    Bengaluru, Karnataka, India Botanica Exotics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are a Fastest growing Landscaping Company in Bangalore.Role DescriptionThis is a full-time on-site role for a Nursery Supervisor located in Bengaluru. The Nursery Supervisor will be responsible for overseeing daily operations of the nursery, managing plant care and propagation, supervising nursery staff, ensuring the health and quality...

  • Director Technical Product Management

    1 week ago

    Bengaluru, Karnataka, India Optum Full time

    Job DescriptionOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion,...

  • High Salary) Senior Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India The Cigna Group Full time

    Job DescriptionCigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. We are looking for a highly motivated, focused individual to join our rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organization, within a dynamic team environment where there...

  • Director Technical Product Management

    1 week ago

    Bengaluru, Karnataka, India Optum Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...