Intake Care Supervisor

2 weeks ago

Bengaluru, Karnataka, India Cigna Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

1. JOB PURPOSE
The Intake Care Supervisor directs the activities of staffs who are adjudicating and finalizing Pre-authorizations. As a subject matter expert to take an initiative in assisting team requirements pertaining to the operational software and tasks related to the policy coverage terms.

2. RESPONSIBILITIES AND DUTIES
 Perform job supervisory duties to assure proper training, instructions, and development of staff.
 Control cost by all permissible, equitable, fair means.
 Closely coordinate with the Reporting Manager on staff performance reviews and leave scheduling;
 Delegate and oversee activities performed by claims examiners.
 Daily monitoring of pipelines and queues.
 Identify training requirements within the team and perform training sessions.
 Responsible in maintaining the assigned TAT of the respective teams and ensuring the optimal utilization of resources.
 Address any internal grievances and escalate to reporting manager if required.
 Responsible for reporting of identified Fraud, Waste and Abuse trends and escalating to concerned parties
 Escalate any identified software issues to the reporting manager and IT POC as required.
 Identify gaps in performance and offer coaching to officers as needed

 Proper communication and identifying training requirements within the team.
 Strictly applies reporting manager's directions.
 Carry out any other related functions as directed by the company management.

3. KNOWLEDGE, SKILLS AND EXPERIENCE
University degree in any discipline of medical/Para-medical science from a reputable university.
Strong industry knowledge (healthcare / insurance).
Should be a team-player with an aptitude for customer service.
Excellent oral and written communication skills.
Must be computer literate.
Excellent command of the English language.
Ability to work under pressure.
 5+ years' experience in the healthcare industry / hospitals.
 Business acumen, persuasive skills and ability to lead a team.
 Strong decision-making ability; Good understanding of internal processes and software systems.

4. COMMUNICATIONS AND WORKING RELATIONSHIPS
Ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. Establish strong internal & external communication

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  • Animal Care Supervisor

    8 hours ago

    Bengaluru, Karnataka, India, Karnataka Proman Infrastructure Services Pvt. Ltd. Full time

    Role DescriptionAs a part of the CSR activity, Proman is looking to hire an Animal Care Supervisor for it's Rescued Stray Dogs facility, at their factory premises in Bidadi. This is a full time, on-site job.The Animal Care Supervisor will be responsible for overseeing and managing animal care operations, ensuring the health and well-being of animals,...

  • Helpdesk Supervisor, Customer Care

    2 weeks ago

    Bengaluru, Karnataka, India a9c1eafa-977e-4923-9b61-381a36b8770b Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Are you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team?Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...

  • Care Coordinator

    1 day ago

    Bengaluru, Karnataka, India Inspiringtouch Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    JOB DESCRIPTION OF CARE COORDINATOR Telos People is a company taking a modern approach to the process optimization industry. Leveraging the power of People and transformative processes that allow both extension and integration. We are changing perceptions of what outsourcing is and can be, and we did that by building truly connected cultures in offices and...

  • Senior Behavioral Intake Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India Optum Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

  • Laundry Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Lucidspire Private Limited Full time ₹ 1,80,000 - ₹ 6,00,000 per year

    Key Responsibilities:Supervise daily laundry operations (washing, drying, ironing, folding, sorting).Allocate duties to laundry staff and monitor performance.Ensure garments, linens, and uniforms are cleaned and maintained properly.Maintain inventory of detergents, chemicals, and equipment.Inspect finished laundry to ensure quality and hygiene...

  • Day Care Teacher

    6 days ago

    Bengaluru, Karnataka, India Kido Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Ensuring that the health and safety of children is given utmost priority along with supporting physical needs of children which may include communicating any observations with the Lead teacher that would facilitate working in partnership with parents with regards to toilet training, intake of meals, personal hygiene, sleep routines as well as fostering...

  • ETS Transport Executive/ Supervisor/ Site In-charge

    5 days ago

    Bengaluru, Karnataka, India NVS Travel Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position Name: Transport Supervisor/ Executives/ Site In-ChargeDepartment: Operations (ETS)Location: Devanahalli, BangaloreAbout the company:NVS Travel Solutions is a 18-year-old, 65Crore company providing employee transport service for many companies in Devanahalli area. We want to increase the size of our operations team. We provide good timely salary and...

  • ETS Transport Executive/ Supervisor/ Site In-charge

    3 days ago

    Bengaluru, Karnataka, India Nvs Travel Solutions Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Position Name: Transport Supervisor/ Executive/ Site In-chargeDepartment: Operations (ETS)Location: Devanahalli, BangaloreAbout:NVS Travel Solutions is a 18-year-old, 65 crore company providing employee transport service for many companies in Bangalore area. We are looking forward to increase the size of our operations team. We want transport executives,...

  • Staff Nurse

    5 days ago

    Bengaluru, Karnataka, India Apollo Clinic, Koramangala Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Contact :- Yogesh - HR @ / Job details:Qualification : ANM / GNM / B.Sc NursingExperience: Minimum 1yr requiredSalary up to 20k CTCJob DescriptionClinic Nurse Duties and Responsibilities:Work closely with patients throughout the intake process to help doctors develop treatment plans and strategies.Assist the Doctors.Should have knowledge of Vitals.Should...

  • Supervisor Product Development

    5 days ago

    Bengaluru, Karnataka, India Solventum Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the...