International Chat Process Job in Bangalore at RS Collaborate Solutions

1 week ago


Bengaluru, Karnataka, India CollegeSearch Full time ₹ 1,04,000 - ₹ 1,30,878 per year
About the Job

Key responsibilities:

  1. Handle international customer queries via live chat in a professional and timely manner.
  2. Provide accurate information about products, services, and policies to customers.
  3. Resolve customer complaints and issues by coordinating with the internal support team.
  4. Maintain chat quality standards and follow company guidelines in all customer interactions.
  5. Document customer interactions and update records in the system.
  6. Collaborate with the team to improve response accuracy and service efficiency.
  7. Meet daily/weekly targets related to chat handling, response time, and customer satisfaction.
  8. Stay updated with product knowledge, process changes, and company policies.


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