Front Desk Assistant
2 days ago
Job Title: Front Desk Associate
Organization: Moustache
Location: PAN India
Department: Front office
Work Mode: On-site | 6 Days Working
About Moustache
Moustache is one of India's fastest-growing experiential hospitality brands, known for its unique hostels, resorts, and boutique stays across diverse destinations. We redefine travel by offering authentic, community-driven experiences that connect people, places, and stories.
Roles & Responsibilities
Overseeing day-to-day operations including check-in/check outs, guests' queries, maintaining guest records, housekeeping, etc.
Handle Guest interaction In person and also Email correspondence
Staff interactions/management with housekeeping staff and external vendors
Quality control and maintenance
Manage back-office systems and processes
Adhere to finance and accounting standards incl. daily accounts
Being up to date about the activities and events happening in the hostel and around the city
Ensuring that Guests have a great time and convert their happiness into great reviews
Responsible to execute the tasks which will be inclusive always
Qualifications
Experience of at least 1 year in service industry preferred
Excellent communication skills
Self Starter and willing to take risks
Available to work anytime including weekends
Excellent management and team skills
Education in Hospitality, Hotel Management Mandatory
Why Join Moustache?
Be part of a vibrant, fast-growing hospitality brand redefining travel across India.
Opportunity to work closely with multiple properties and distribution channels.
Learn the commercial side of hospitality — pricing, visibility, and market positioning.
A youthful, creative, and collaborative work culture that values innovation.
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