Front Office Assistant

19 hours ago

Sinhagad Road Pune Maharashtra, India Sai Tours Full time

**Job Title: Front Desk and Assistant Manager Support**

**Company: Sai Tours and Travels**

**Location: Pune, Maharashtra**

***

**About Us**: Sai Tours and Travels is a leading travel agency based in Pune, specializing in organizing domestic and international trips for our valued clients. With a commitment to delivering exceptional travel experiences, we are seeking a dynamic individual to join our team as a Front Desk and Assistant Manager Support.

**Responsibilities**:
**Front Desk Operations**:

- Greet and assist clients with a warm and professional demeanor.
- Maintain a tidy and welcoming reception area.

**Customer Service**:

- Assist clients in selecting suitable travel packages and services.
- Handle and resolve customer concerns or issues promptly and effectively.
- Ensure a high level of customer satisfaction through excellent service.

**Booking Management**:

- Coordinate with various departments to ensure seamless booking processes.
- Assist in managing reservations, cancellations, and modifications for domestic and international trips.
- Work closely with the Assistant Manager to optimize travel itineraries.

**Administrative Support**:

- Provide administrative assistance to the Assistant Manager in day-to-day operations.
- Assist in preparing reports, presentations, and documentation as required.
- Help maintain accurate records and databases.

**Collaboration**:

- Collaborate with other team members to ensure a cohesive and efficient workflow.
- Liaise with vendors and partners to enhance the quality of travel services.

**Qualifications**:

- Bachelor's degree in Business Administration, Hospitality, or related field.
- Proven experience in a similar role within the travel or hospitality industry.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and travel booking systems.

**Benefits**:

- Competitive salary
- Travel perks and discounts
- Professional development opportunities

Join Sai Tours and Travels and be a part of creating unforgettable travel experiences for our clients

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Travel planning: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Sinhagad Road, Pune, Maharashtra (required)

Ability to Relocate:

- Sinhagad Road, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9697980089

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