Receptionist
1 day ago
About Us:
- At Gain town fitness club, we're more than just a gym — we're a community. We believe in creating a supportive and motivating environment where members can reach their fitness goals and feel welcomed every time they walk through our doors. We're currently seeking a dynamic and friendly Front Desk Receptionist to be the face of our fitness studio and deliver outstanding customer service.
Key Responsibilities:
- Greet members and guests warmly, creating a welcoming and professional environment
- Handle walk-ins, and membership inquiries
- Answer phone calls and respond to queries in a timely and courteous manner
- Process payments, sell memberships, and assist with retail sales
- Maintain cleanliness and order at the front desk and common areas
- Support daily studio operations and assist staff with administrative tasks
- Monitor and enforce studio policies (e.g., late arrivals, cancellations, safety guidelines)
- Address customer questions, concerns, or complaints with a positive and solution-focused approach
- Stay up to date with class schedules, instructor changes, and promotional offers
- Assist in managing social media updates or event promotions
Qualifications:
- Previous experience in customer service or front desk roles (fitness or wellness industry a plus)
- Excellent communication and interpersonal skills
- Professional appearance and attitude
- Basic computer proficiency
- Flexible availability, including evenings, weekends, and holidays
- Passion for health, fitness, and community engagement
Perks & Benefits:
- Free gym membership
Job Types: Full-time, Part-time
Pay: ₹8, ₹21,597.17 per month
Work Location: In person
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