Phone Banking Officer
1 week ago
Banking - Customer Service Representative
Job Summary: -
We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.
Who we are looking for?
- Only graduates can apply (No B.tech)
- Preferably customer service experience
- Good Spoken Hindi & English
- Computer Skills ability/experience using computer applications
- Typing Speed - 30 WPM
- Call Handling Etiquette
What you would be doing?
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information to customer
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
What you will be signing up for?
- Promising career progression
- Best in industry compensation
- Transport facility
- Comprehensive training and development throughout your tenure
- World class work culture, you would not want to miss
Contact Person - Nupur Sarkar
Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016
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