Phone Banking Officer

1 week ago


Gurgaon, Haryana, India IGT Solutions Full time ₹ 3,60,000 - ₹ 7,20,000 per year

Banking - Customer Service Representative

Job Summary: -

We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.

Who we are looking for?

  • Only graduates can apply (No B.tech)
  • Preferably customer service experience
  • Good Spoken Hindi & English
  • Computer Skills ability/experience using computer applications
  • Typing Speed - 30 WPM
  • Call Handling Etiquette

What you would be doing?

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you will be signing up for?

  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss

Contact Person - Nupur Sarkar

Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016



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