Hiring || US Onboarding ||
1 week ago
Role & responsibilities
- Assist with shadowing, training, and mentorship to new onboarding specialists.
- When volume allows, participate in initiatives, testing, and implementation of new systems and processes.
- Collaborate and partner with internal employees and maintain a high level of process quality and consistency while administering the onboarding for your clients consultants and contractors.
- Complete the full cycle onboarding process through our ATS sites.
- Complete and track client requirements (background check, drug tests, health screens, client documents) required based off your consultant's assignment.
- Document your consultants' onboarding status and communication attempts so internal departments have real time visibility into hire's progress.
- Review new and existing client contracts to gather client requirements and track in company's Master client requirement tracker.
- Update and manage internal resources and templates for the accounts that you support.
- Complete submission of client audits upon request and receive a "pass" result.
- Set up background check, drug test, and/or health tests based off your client requirements with vendor companies.
- Administer the FCRA process when dealing with background check discrepancies.
- Administer the I-9 and e-verify process as per Federal laws, including compliance in the form and returned within 72 hours.
- Administer state compliance rules and guidelines when completing the onboarding process.
- Assist Operations and HR with projects when needed.
- Field calls to appropriate departments as applicable
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