Solution Engagement Specialist
4 days ago
About the Role
As a Solutions Consultant, youll assist in driving sales revenue within defined territories by promoting value-driven logistics and supply chain solutions. You'll work closely with the UPS Sales Team to identify target customers, understand business challenges, and craft tailored solutions that deliver measurable results.
Leveraging UPS's expertise in engineering, technology, finance, and supply chain design, you'll provide consultative support that enhances customer satisfaction and business growth.
Key Responsibilities
- Lead virtual and in-person meetings with customers and UPS experts to discuss solution design, implementation, and performance.
- Achieve revenue targets through consultative selling and strategic account management.
- Build and nurture long-term customer relationships that drive sustained growth.
- Document and report activities (meetings, calls, training) to keep internal teams aligned and informed.
- Manage solution documentation via Microsoft Teams and other CRM tools for transparency and efficiency.
- Deliver training sessions on UPS technologies to keep sales teams and customers current on new features and best practices.
- Prepare and present insightful reports on trends, technology initiatives, and performance metrics.
- Onboard and train customers to ensure they get maximum value from UPS products and solutions.
Qualifications & Experience
- Bachelor's degree in Business, Supply Chain Management, Engineering, or related field (MBA preferred).
- 2–5 years of experience in supply chain consulting, logistics sales, or enterprise solution selling.
- Proven ability to analyze complex customer processes and develop customized, tech-enabled solutions.
- Excellent communication, presentation, and stakeholder management skills.
- Familiarity with supply chain technologies, logistics software, or digital platforms is an advantage.
Key Competencies
- Consultative Selling & Client Engagement
- Supply Chain & Logistics Expertise
- Project & Stakeholder Management
- Communication & Presentation Skills
- Customer-Centric Mindset
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