Learning Experience Architect

Position Summary

As an LXA in our dynamic organization, you will play a pivotal role in shaping and advancing client projects. Leveraging your expertise in instructional design, adult learning methodologies, and cutting-edge technologies, you will lead the design, development, and implementation of innovative learning programs that align with our clients' business goals. You will also lead and coach our Instructional Design team, foster a culture of continuous learning and development, and participate in continuous process improvement and strategic initiatives as per the organization's vision.

Your key responsibilities will include:

Performing Learning Needs Analysis

• Create competency framework using job-task analysis.

• Conduct thorough needs assessments to identify knowledge and skill gaps within and outside of the organization.

• Determine need for learning interventions at various organizational levels and across different departments.

Creating Learning Strategies and Learning Program Design with Focus on Measuring 'Effectiveness'

• Work with Sales/Pre-sales teams to develop holistic learning strategies and proposals to address identified needs.

• Design impactful and engaging curricula, select appropriate learning methodologies (e.g., classroom training, self-paced, blended learning), and create compelling learning material.

• Oversee the development of learning solutions based on defined strategies.

• Assess the effectiveness of learning interventions through various evaluation methods.

• Utilize post-training evaluations, surveys, performance metrics, and feedback for continuous improvement.

• Collect and analyze user data on learning programs.

• Create reports and share recommendations for senior management based on the impact of learning interventions.

Leading Instructional Design Teams

• Provide leadership and coaching to Instructional Design teams.

• Provide frequent, structured, documented feedback to direct and dotted line reports to enhance individual and team performance.

• Foster a culture of continuous learning and development within and outside the organization.

• Promote the value of learning, encouraging employee and client participation, and facilitating knowledge sharing and collaboration.

Provide Thought Leadership in the Domain

• Stay updated on emerging learning technologies.

• Actively contribute to industry events, roadshows, forums to demonstrate thought leadership.

• Collaborate with cross-functional teams to integrate innovative tools into training and development programs to drive efficiencies.

The ideal candidate would possess an optimum combination of the following competencies and qualifications.

Core Competencies

Instructional Design

• Expert in designing various learning methods (eLearning, microlearning, business and system simulations, blended learning).

• Deep knowledge and proven expertise in Instructional Design, learning theories, and adult learning principles.

• Working knowledge of Gen AI tools and how they are being used in the industry to innovate and accelerate learning.

Team Leadership

• Demonstrated capabilities of leading mid-sized teams for at least 5 years.

• Experience managing multiple projects, handling difficult timelines while delivering high-quality results.

Business Acumen

• Ability to understand the client's business, their goals and creating learning strategies that align.

• Experience conducting consulting assignments for clients that includes needs assessments, gap analysis, recommending impactful solutions (learner personas, curriculum design, learning journey design, etc.)

Communication and Collaboration

• Excellent interpersonal, communication, and presentation skills.

• Collaborates effectively with clients, stakeholders, subject matter experts, and cross-functional teams.

• Proven ability to build successful relationships with internal and external stakeholders.

Analytical and Evaluation Skills

• Strong analytical skills to interpret data and make data-driven decisions.

• Proficient in learning analytics and reporting tools.

• Possesses a problem solving mindset.

Change Management

• Experienced in change management, integrating learning into change strategies.

• Supports employees through organizational change.

Continuous Learning

• Committed to staying updated on industry trends and best practices and utilizing them in learning solutions to derive efficiencies and innovate.

• Actively engages in professional development activities and obtains relevant certifications

Qualifications

A bachelor's or master's degree in Instructional Design, Organizational Development, Education, or a related field

Advanced degrees or certifications in adult learning, instructional design, or organizational psychology, Gen AI are highly desirable.

Minimum 15+ years of experience in instructional design, learning and development, or a related field is usually required.

Technical Skills:

Proficiency in eLearning and video authoring tools (e.g., Articulate Storyline, Adobe Suite, Vyond, Synthesia).

Expertise in learning management systems.

Knowledge of SCORM and other eLearning standards such as MSTP, Chicago Manual of Style, AP.