Reservation & Ticketing Executive

1 week ago

Nagpur, Maharashtra, India Viswamit Empower Solution Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Position: Reservation & Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel and tourism company based in Nagpur, Maharashtra, India. We specialize in providing customized travel solutions to our clients, including flight reservations, hotel bookings, and holiday packages. Job Overview: We are currently seeking a dynamic and experienced Reservation & Ticketing Executive to join our team. The ideal candidate will have a strong background in the travel industry and excellent customer service skills. In this role, you will be responsible for handling flight reservations, ticketing, and other travel-related services for our clients. Key Responsibilities:

  • Handle flight reservations and ticketing for domestic and international flights
  • Respond to customer inquiries and provide information about flight schedules, fares, and availability
  • Process ticket bookings and issue e-tickets
  • Coordinate with airlines and other travel partners to ensure smooth and timely travel arrangements for clients
  • Handle cancellations, changes, and refunds as per company policies and procedures
  • Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
  • Keep up-to-date with industry trends, airline policies, and regulations to provide accurate and up-to-date information to clients
  • Collaborate with other team members to ensure a seamless and efficient booking process
  • Assist with other travel-related tasks as needed, including hotel bookings and holiday package reservations Qualifications:
  • Bachelor's degree in travel and tourism or a related field
  • Minimum of 2 years of experience in a similar role, preferably in the travel industry
  • Strong knowledge of flight reservation systems, such as Amadeus, Sabre, or Galileo
  • Excellent communication and customer service skills
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Strong attention to detail and accuracy
  • Proficient in using MS Office and other computer programs
  • Willingness to work flexible hours, including weekends and holidays
  • Fluency in English is required, knowledge of other languages is a plus If you are passionate about travel and have a strong background in reservation and ticketing, we would love to hear from you. Join our team at Viswamitempowersolution and be a part of our mission to provide exceptional travel experiences to our clients.

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