Customer Care Executive

1 day ago

Guwahati, Assam, India Devdort Full time ₹ 3,84,000 - ₹ 4,32,000 per year

Position: Chat Customer Service Representative

We are having Recruitment Drive in Guwahati but looking for candidates who are ready to relocate to Ahmedabad.

Job Location: Ahmedabad, Gujarat (On-site)

Interview Date Guwahati: Wednesday, 1st September, 2025

Walk-in Time: 9:30 am to 1:00 pm (Address will be shared once your profile is shortlisted)

Work Setup: WORK FROM OFFICE in Ahmedabad

Candidate Requirements & other Details:

  • Excellent English communication is mandatory
  • Salary Range (CTC Monthly): ₹26,000 to ₹36,000
  • Must be ready to relocate to Ahmedabad
  • Must be willing to work in rotational shifts
  • Travel reimbursement will be provided (process with the first salary)
  • Initial 5 days of accommodation will be arranged by company (free of cost)
  • Ready to join in the last week of August.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

  • Respond to customer queries through chat, email, and other non-verbal platforms
  • Understand and resolve customer issues with accuracy and empathy
  • Deliver high-quality support that ensures customer satisfaction

Perks and Benefits

  • Provident Fund
  • One way cab facility (for Night Shifts only)
  • Shift allowance
  • Insurance

Language Requirement

English (Proficient)

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹36,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Rate your English Communication on the scale of 10?
  • Are you ready to relocate in Ahmedabad location?
  • What's your current and expected ctc?
  • Are you comfortable to work in rotational shifts and rotational weekends?

Work Location: In person

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