Assistant Manager

Summary
Position Summary
Assistant Manager - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited

The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered.

The three key pillars of the I&CPM team role are to:

• Enable and inform the prioritisation of our Firm's resources
• Help build and inform the best teams to serve our clients
• Accelerate and enhance client conversations

thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities.

Work you'll do

The key job responsibilities include the following:

Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team's achievements of its strategic objectives.

Alliance Operations and Analytical Support

• Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders
• Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others)
• Business plan support: Support the development of Business plan for the Alliance team
• Project support: Project management support and material creation for special projects
• Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives
• Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates.

Insights Development and Sales Enablement

• Insights Development:
• Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning.
• Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis.
• Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations.
• Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery.
• Sales Enablement:
• Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources
• Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice

Stakeholder Management and Delivery

• Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives
• Responsible for the quality of deliverables executed from offshore, escalations, service continuity.
• Promote best practices and share knowledge among stakeholders both onshore and offshore.
• Ensure all production is done in compliant with the process guidelines and client specific guidelines.
• Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines.
• Ensure data confidentiality, integrity, and protection of company's intellectual property.

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The team

The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes.

Qualifications
Required:

• Masters, PGDM / MBAs from Tier 2 institutes
• 6-10 years of experience in data analysis and insights; business research
• Strong stakeholder and resource management skills are expected
• People management experience and strong business development capability with proven track record
• Should have handled a team of 5-10 people, and exposure to performance management
• Strong business development capability with proven track record
• Strong project management and coordination skills to support alliance initiatives, manage timelines, and ensure successful execution
• Strong understanding of business research methodologies and research databases
• Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights
• Must demonstrate a methodical, analytical and clear approach to problems
• Flexibility to manage multiple complex projects in a fast-paced environment
• Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead
• Ability to plan individual projects and take ownership of deliverables
• Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence
• Exceptional attention to detail
• Excellent Analytical & Data visualisation skills
• Excellent written and oral communication skills
• Excellent Design and Outlook capability
• Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc.
• Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook
• Able to work effectively with stakeholders in a matrix and multi-cultural organisation
• Experience of working with brand guidelines and templates
• Be organized and structured in the completion of tasks

Preferred:

• Prior experience with Power BI
• Familiarity with CRM systems and best practices for data management, reporting, and analysis
• Understanding of the Management Consulting environment (preferably, global/Middle East)
• Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation
• Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage

How you'll grow

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India

Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

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Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips
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Requisition code: 301068