Order Management Specialist-(Pharma Sector) Mumbai

4 days ago

Mumbai, Maharashtra, India Neuraleap Technologies Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title

Order Management Specialist (Pharma or Healthcare Sector)

Location

In-Office — Mumbai, Maharashtra, India
Working Days - 6 days 

About the Opportunity

We are hiring an Order Management Specialist to ensure accurate, efficient, and timely execution of the full order lifecycle for enterprise customers. The role serves as the key operational link between Sales, Finance, Warehouse, and Logistics teams—managing order validation, processing, fulfillment, and invoicing while maintaining adherence to SLAs and compliance standards.

Key Responsibilities

  • Process and validate customer orders within the Order Management System (OMS) and ERP, ensuring accuracy in pricing, terms, and inventory before fulfillment.

  • Coordinate with Sales, Finance, Supply Chain, and Logistics teams to resolve discrepancies, expedite shipments, and manage order modifications.

  • Own the complete order-to-cash workflow, including order entry, credit management, billing coordination, shipment confirmation, and order closure.

  • Monitor inventory allocations, proactively communicate stock availability issues, and manage escalations such as backorders, cancellations, and expedite requests.

  • Maintain EDI and CRM integrations, troubleshoot transactional errors, and collaborate with IT for system improvements.

  • Generate recurring and ad-hoc reports on order status, fulfillment accuracy, and operational metrics to support continuous improvement.

Must-Have Qualifications

  • Proven experience handling end-to-end order processing in a dynamic, commercial environment.

  • Strong understanding of ERP/OMS operations and the order-to-cash process.

  • Hands-on experience using ERP platforms (SAP or equivalent) and OMS tools.

  • Proficiency in Salesforce CRM or similar platforms for order coordination.

  • Experience with EDI transaction management and troubleshooting.

  • Advanced proficiency in Microsoft Excel for data analysis, reporting, and reconciliation.

Preferred Qualifications

  • Knowledge of inventory management and logistics/shipping platforms.

  • Exposure to SLA-driven business environments with process improvement initiatives.

  • Experience in an in-office role supporting collaborative, cross-functional operations.

Benefits & Culture Highlights

  • Collaborative, process-oriented work setting with opportunities for ownership and continuous optimization.

  • On-site collaboration with Sales, Finance, and Logistics teams.

  • Learning and development opportunities to expand technical and domain expertise in ERP/OMS systems and order-to-cash operations.

Important Skills

  • Order management and order-to-cash process expertise

  • ERP/OMS systems (SAP preferred)

  • Salesforce CRM or equivalent

  • EDI handling and troubleshooting

  • Excel reporting and data reconciliation

  • Cross-functional coordination (Sales, Finance, Logistics, Supply Chain)

  • Process improvement and SLA management

  • Inventory management awareness


 

  • Order Management Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Sun Pharma Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Job Location: Remote working opportunityPOSITION PURPOSE:The Order Management Specialist is responsible for managing B2B customer orders from start to finish. This position is the key link in communicating with our Retailers for order, shipping, and inventory questions to ensure that every order is processed and delivered on time. The ability to anticipate...

  • Operations Manager-(Pharma Sector)-Mumbai

    1 week ago

    Mumbai, Maharashtra, India Neuraleap Technologies Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Overview: The Operations Executive role entails a complete oversight of theday-to-day operations of the respective ADS centers assigned to him/her, serving as a one-point contact at the head office.● Order Management of each center, which includes1. Order confirmation mails2. Speaking to customers and making sure credit terms are established before...

  • Product Manager

    6 days ago

    Mumbai, Maharashtra, India Sun Pharma Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:Product Manager (Cardio-Diabetes)Business Unit:India BusinessLocation :MumbaiAt Sun Pharma, we commit to helping you "Create your own sunshine"— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.Are You Ready to Create Your Own Sunshine?As you enter the Sun Pharma world,...

  • Order Management

    1 week ago

    Mumbai, Maharashtra, India Neuraleap Technologies Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Order Management SpecialistAbout the OpportunityWe are hiring an Order Management Specialist to own accurate, timely execution of the full order lifecycle for enterprise customers. You will serve as the operational hub between Sales, Finance, Warehouse & Logistics, ensuring orders are validated, processed, fulfilled and invoiced according to SLA and...

  • Procurement Manager

    2 weeks ago

    Mumbai, Maharashtra, India Mumbai Rozgaar Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Role: Procurement ManagerJob Location: KanjurmargHead Office: Marine Drive, South MumbaiOperational Office: Kanjurmarg, Central MumbaiWho are we?Design First delivers personalized luxury interior and furniture design to India's discerninghomeowners and corporates. Led by prolific, seasoned luxury brand builders, internationallytrained...

  • PMT(Product Management Team):Pharma Marketing

    5 days ago

    Mumbai, Maharashtra, India Dev Staffing Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionDev Staffing Solutions, through its partnership with Jaidev Pharma Placement, brings over two decades of expertise in pharmaceutical sales, recruitment, and workforce training. Known for strategic planning and business analysis excellence, Jaidev Pharma Placement specializes in evaluating business needs and implementing effective...

  • Manager Sales Force Automation

    1 week ago

    Mumbai, Maharashtra, India Sun Pharma Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title:Manager Sales Force AutomationBusiness Unit:Consumer HealthcareLocation:MumbaiAt Sun Pharma, we commit to helping you "Create your own sunshine"— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.Are You Ready to Create Your Own Sunshine?As you enter the Sun Pharma world,...

  • Sector Sales Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Aggreko Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We are looking for a dynamic Sector Sales Specialist for our PCR sector to champion and drive our growth across...

  • Purchase Specialist

    2 weeks ago

    Mumbai, Maharashtra, India LOADLINE SHIP MANAGEMENT PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company DescriptionLoadline Ship Management Private Limited is a trusted leader in managing Tanker and Gas vessels, backed by a team of highly skilled and dynamic professionals. With a focus on the Indian Subcontinent, the company leverages the region's potential in water transport and aligns with government initiatives supporting young businesses. Loadline...

  • ZSM (3rd line) -Pharma Co - Ayurveda- Ortho Segment - Mumbai HQ

    2 weeks ago

    Mumbai, Maharashtra, India HRD House Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    As a Zonal Sales Manager you will based at Mumbai to handle Sales & Business Development of Ayurveda in Ortho or Neutraceuticals Covering entired West zone based at Mumbai HQ for reputed Pharma listed company.You will ensure achievement of budget, new product launches & Retention / Development of team of RSMs, ABM's & MR's. And achieving high PCPM and target...