Delivery Manager

About the Company :

Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 1900+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm.

Role:
Project / Delivery Manager - Integration

Experience:
15+ Yrs

Work Location:
Gurugram / Hyderabad

Skills:
Experience in any Warehouse Management System (Manhattan / Blue Yonder / Korber / Microsoft Dynamics 365), Agile, Integration

Job Summary:

We're looking for an Integration Delivery Lead who combines project management excellence with system integration expertise to drive strategic delivery across our global IT ecosystem. This is a unique opportunity to join us we transition to a unified Global Integration platform – Digital Backbone, integrating various systems, applications & partners across the enterprise to support our global integration strategy. You'll play a pivotal role in orchestrating integration projects that connect systems, data, and teams across continents.

Role & responsibilities

As a Delivery Lead, you'll be responsible for delivering integration projects end-to-end, ensuring alignment with business goals, timelines, and architectural standards. Your key responsibilities include:

• Demand Management & Onboarding Process:
  You will be responsible for establishing & managing the Demand management & onboarding process for the initiatives / projects who need to use Digital Backbone for their integration requirements.
• Project Leadership:
  Lead and manage the end-to-end delivery lifecycle of integration projects, from initial planning and requirements gathering to deployment and post-implementation support.
• Stakeholder Management:
  Act as the primary point of contact for clients, internal teams, and third-party vendors. Effectively manage expectations, communicate progress, and resolve issues to ensure project success.
• Resource Management:
  Allocate and manage project resources, including team members, budget, and technology assets, to optimize efficiency and meet project deadlines.
• Methodology & Process:
  Implement and refine agile and other project management methodologies to ensure predictable and high-quality delivery. Monitor key performance indicators (KPIs) and project metrics.
• Risk & Issue Management:
  Proactively identify, assess, and mitigate project risks and issues. Develop contingency plans and escalate critical issues as needed.
• Team Leadership:
  Foster a collaborative and high-performing team environment. Mentor and coach team members, provide constructive feedback, and support professional development.
• Technical Acumen:
  Possess a good understanding of integration technologies (e.g., APIs, Events, message queues, Azure Integration Services, SAP BTP IS etc.) to effectively guide technical teams and make informed decisions.
• Quality Assurance:
  Ensure that all project deliverables meet quality standards and align with business objectives. Oversee testing, security, and compliance aspects of the integration platform.

Preferred candidate profile

• Experience: 15+ years of experience in leading delivery or project management role, specifically within Integration domain.
• A minimum of 5 years of experience managing integration-related projects is highly preferred.
• Technical Knowledge: Good understanding of API-led connectivity, Event Driven Arch, data integration patterns, and cloud-based integration services (e.g., Azure Integration Services) & SAP BTP IS.
• Agile Methodologies: Proven experience with Agile (Scrum, Kanban) and other project management methodologies.
• Communication: Excellent verbal and written communication skills with the ability to effectively present information to both technical and non-technical audiences.
• Problem-Solving: Strong analytical and problem-solving skills with a proactive and results-oriented mindset.
• Leadership: Demonstrated ability to lead, motivate, and manage a cross-functional team.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Project management certification (e.g., PMP, PRINCE2, CSM) is a plus.