Operations & Customer Support Manager

1 week ago


Makarba Ahmedabad Gujarat, India Skyway Financial Services Full time ₹ 3,60,000 per year

Job Profile

  • Manage client interactions and communications effectively.
  • Handle mutual fund account openings, KYC processes, and other related documentation.
  • Coordinate with mutual fund companies, insurance providers, and financial partners regarding ongoing investments.
  • Track internal documents, maintain data records, and follow up with respective parties.
  • Manage basic social media platforms for brand awareness and client engagement.
  • Assist clients with their investments, renewals, and financial queries.
  • Maintain strong relationships with clients and financial partners.
  • Occasionally visit clients and partners as required.

Desired Candidate Profile

  • Basic understanding of Investments, Financial Planning, Mutual Funds, and Insurance.
  • Knowledge of KYC processes and regulatory requirements.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Familiarity with basic social media management.
  • Strong communication skills with fluency in English, Hindi, and Gujarati.
  • Excellent teamwork and coordination abilities.
  • Prior experience in financial services will be an advantage.

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)
  • Gujarati (Preferred)

Location:

  • Makarba, Ahmedabad, Gujarat (Preferred)

Work Location: In person



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