Guest Relation Executive

2 days ago

North Goa Panaji South Goa, India Jobs Territory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities -

Key Responsibilities:

  • Greet and welcome guests promptly and professionally.
  • Assist guests with check-in/check-out procedures.
  • Handle guest queries, complaints, and requests efficiently and courteously.
  • Coordinate with various departments (housekeeping, F&B, etc.) to ensure guest satisfaction.
  • Provide information about local attractions, services, and travel directions.
  • Maintain up-to-date knowledge of hotel facilities, promotions, and services.
  • Ensure a personalized and memorable experience for every guest.
  • Maintain guest records and feedback in the system accurately.

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