Guest Relation Executive

1 day ago

Goa, India Kish Hospitality Consultant Full time

Job Description:
Guest Relations Executive

Kish Hospitality Consultant is seeking an experienced and passionate Guest Relations Executive to join our client at our in Vasco Da Gama, Goa. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all our guests.

**Responsibilities**:

- Greet and welcome guests upon arrival, offering a warm and friendly demeanor
- Assist guests with check-in and check-out procedures, handling any inquiries or requests promptly and professionally
- Familiarize guests with the hotel's facilities, services, and amenities
- Anticipate guest needs and proactively offer assistance and recommendations
- Handle guest complaints or concerns with empathy and find reasonable solutions
- Collaborate with other departments to ensure seamless service delivery
- Maintain detailed guest records and documentation
- Contribute to the overall guest satisfaction and loyalty initiatives

**Requirements**:

- Minimum 2-3 years of experience in a guest-facing role in the hospitality industry
- Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
- Exceptional problem-solving and conflict resolution skills
- Proficiency in English & Hindi preferred
- Excellent organizational and time management skills
- Passion for hospitality and a commitment to delivering exceptional customer service

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hospitality industry: 3 years (required)
- Hotel/ Restaurant: 3 years (required)

**Language**:

- English (required)
- Hindi (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

  • Guest Relation Executive

    4 days ago

    Goa, Goa, India Goa Casino Full time

    **Job Description: Guest Relations Officer (Casino Goa)** **Position Title**: Guest Relations Officer **Department**: Guest Relations **Location**: Casino, Goa **Reports To**: Guest Relations Manager **Job Summary**: The Guest Relations Officer (GRO) is the primary point of contact for casino guests, ensuring an exceptional guest experience through...

  • Guest Relation Executive

    24 hours ago

    Goa, India True Pace Consulting Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Role Summary:We are seeking a Guest Relations Executive (GRE) with one of our clients to deliver warm, memorable experiences for guests. The role involves welcoming guests, managing inquiries, coordinating with departments, and ensuring smooth service flow while upholding our hospitality standards.Job Description – Guest Relations ExecutiveProperty...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

  • Guest Relations Executive

    2 weeks ago

    Goa, India goSTOPS Hospitality Pvt Ltd Full time

    **Job Title**:Guest Relations Executive / Senior Guest Relations Executive **Location**:North India We are looking for a **Guest Relations Executive / Senior Guest Relations Executive**to join our team at **goSTOPS**, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest relations executive

    2 weeks ago

    Goa, India GoSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...

  • Guest Relations Executive

    7 days ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: GoaWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...