Guest Relations Executive

4 days ago

Goa, India goSTOPS Hospitality Pvt Ltd Full time

**Job Title**:Guest Relations Executive / Senior Guest Relations Executive

**Location**:North India

We are looking for a **Guest Relations Executive / Senior Guest Relations Executive**to join our team at **goSTOPS**, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in **North India**, fostering a welcoming and vibrant atmosphere for all visitors.

**Roles and Responsibilities**
- **Guest Services**:Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.
- **Front Desk Operations**:Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
- **Communication**:Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
- **Administrative Support**:Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.
- **Property Management Support**:

- Conduct inventory checks and maintain records.
- Assist in the procurement of monthly supplies.

Step in as the property in-charge during the absence of the property manager.
- **Food and Beverage Assistance**:Support the service of food and beverages to ensure guest satisfaction.
- **Bookkeeping Assistance**:Issue invoices, checks, and assist in basic bookkeeping tasks.
- **Cross-Location Travel**:Be willing to travel to other properties in South and West India when required.

**Qualifications/Knowledge/Experience**
- A minimum of **6 months of industrial training**or relevant experience in hospitality.
- A **pleasant personality**and excellent verbal and written communication skills.
- **Final-year student or graduate**from a Hotel Management program is preferred.
- Flexibility and enthusiasm for **traveling across North India**.

**What We Offer**
- **Compensation**:A competitive salary, plus **PLI, Provident Fund, and ESIC**.
- **Performance Incentives**:Performance-linked incentives of up to **35% of the gross salary**.
- **Additional Perks**:Complimentary **accommodation and meals**provided by the company.
- The opportunity to work at multiple **PAN India locations**with a focus on South and West regions.

  • The Guest Relations Executive

    6 days ago

    Goa, India T A Solution Full time

    Job Opening for the Guest Relations Executive in Goa for Female only. Posted on -March 11, 2019 Job Opening for the Guest Relations Executive in Goa for Female only. **Designation**: - Guest Relations Executive **Experience**: - Fresher - 1 year relevant experience **Salary**: - 25,000 to 30,000 per month **Location**: - Goa **Gender Preferences**: -...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive. Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage. Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay. Handle guest inquiries, requests, and...

  • Guest Relation Executive

    16 hours ago

    Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Guest Relations Executive

    1 week ago

    goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    2 weeks ago

    Goa, India Rainforest Luxury Villas Full time ₹ 25,000 - ₹ 28,000 per year

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities:Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    4 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive About Role - We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India,...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive About Role - We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India,...

  • Guest Relation Executive, Guest Relation Associate

    2 weeks ago

    Goa, India Regenta central Imperial Candolim, Goa Full time

    2-3 Years of Experience as Guest Relation Executive/ associate in hospitality. Good Communication Skills is Must Handling Guest Queries and Taking Their Feedback. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift -...