Contact Center Business Operations_792

Overall Objectives of Job•    Good technical and analytical skills and experience working in Contact Centre support •    Good knowledge on testing support, doing SAT, tracking defects•    Good communication skill along with Email, handling customer queries•    Good understanding of tools like SNOW, JIRA, Confluence, Zephyr, Dynatrace,...

Job Overview :Zensar is seeking a seasoned Voice and Contact Center Engineer with deep expertise in Cisco Webex Contact Center Enterprise (WxCCE) and Visual IVR platforms. In this role, you will design, develop, and support IVR solutions for Service Desk, BPO, and Service Operations environments. Experience with Cisco Voice Portal (CVP) and integration with...

As a Day-to-Day Operations Manager, you will be responsible for overseeing the daily activities of our contact center teams. Your primary goal will be to ensure that all operations run smoothly and efficiently, with a focus on quality and customer satisfaction.You will analyze production data to identify areas for improvement and develop strategies to...

Job Manage the end-to-end employee life cycle (Hire to Retire) in alignment with local and regional HR policies and procedures.- Handle a variety of HR operational processes with accuracy and timeliness, ensuring compliance with regional guidelines.- Demonstrate solid understanding and execution of HR processes and standard operating procedures (SOPs).-...

Job description SILICA (a division of Edit Systems Pvt Ltd) is a leading instituteproviding guidance and coaching for design entrance exams likeNID, IIT-CEED, NIFT, NATA / JEE (B.Arch) for admissions to designprograms. Over the last 18+ years, 18,000+ SILICA students havegot admission in top Design, Fashion, Architecture & Art colleges inIndia and Abroad....

DESCRIPTIONGPP Database Link https cummins365 sharepoint com sites CS38534 Job Summary This position provides routine support to customers including end-users distributors and or dealers seeking information through various mediums under limited supervisionKey Responsibilities Document customer inquiry information within appropriate Cummins systems...

- Passion for food. Hunger for tech.- We make METRO digital.- Today technology is driving the world.- And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food METRO.- From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our...

The Customer Support Coordinator provides end-to-end technical service support for Cummins Sales and Services North America. This role involves managing service events, coordinating with service teams, processing work orders, and ensuring timely communication with customers. The position also supports data analysis and reporting for customer support...

Job Overview\Silica is a leading institute providing guidance and coaching for design entrance exams. Over the last 18+ years, we have helped thousands of students get admission in top design colleges across India and abroad.\We are a 32-year-old educational group with multiple divisions running successfully across India. We are headquartered in Mumbai but...

Greetings Zensar is Hiring for Guidewire Billing Center Business Analyst Professionals. Experience: 6-10 years Location: Hyderabad/Bangalore/Pune/Kolkata Hybrid Model: 3 days (Work from Office is Mandate) Notice Period: Immediate Joiners only Mandate Skills: Guidewire with Billing center Business Analyst only Job Description: 1. Excellent Domain knowledge on...