Amazon Connect Contact Center Associate Engineer
6 days ago
Role Amazon Connect Contact Center Associate/EngineerOnsite Pan India Locations.IOWeb3 Technologies.Immediate Joiners IOWeb3 Technologies :IOWeb3 Technologies is a leading software development company dedicated to crafting exceptional customer experiences and delivering cutting-edge digital solutions.With expertise in product engineering, UI/UX design, cloud solutions, and software innovation, we partner with global enterprises to deliver reliable, high-quality the Role :We are hiring Amazon Connect Contact Center Associates/Engineers (various experience levels) for one of our esteemed multinational clients.If you are passionate about building and optimizing cloud-based contact center solutions and want to make an impact, this is your Requirements :- 5 to 7 years of experience in Amazon Connect (contact flows, queues, routing profiles).- Integration with Salesforce Service Cloud Voice.- Hands-on with AWS services: Lambda (Java/Python), Lex, Kinesis, S3, DynamoDB, CloudWatch, IAM.- Strong skills in JavaScript/Node.js.- Knowledge of telephony concepts (SIP, DID, ACD, IVR, CTI).- Experience with CI/CD pipelines, DevOps, Terraform, CloudFormation.- Solid knowledge of REST APIs, integration frameworks, contact center KPIs & analytics dashboards.- Experience in Agile/Scrum environments.- AWS Certified Solutions Architect or Amazon Connect certification :- Lead end-to-end implementation & configuration of Amazon Connect.- Automate deployments of contact center setups using CI/CD pipelines or Terraform.- Build, configure, and optimize customer interaction flows.- Collaborate with cross-functional teams to deliver high-impact Join Us ?- Work with global enterprises on impactful cloud transformation projects.- Collaborative, innovation-driven culture.- Opportunity to be at the forefront of customer experience technology. (ref:hirist.tech)
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Amazon Connect SME
1 week ago
Pune, India NCS Group Full timeJob Description Experience Required: Minimum 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions. Role Description: Candidate should be leading solutioning, consulting and...
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Amazon Connect Developer
2 weeks ago
Pune, Maharashtra, India NCSI Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per yearExperience Required:Minimum 1 to 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions.Role Description:Candidate should be leading solutioning, consulting and will play a...
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Amazon Connect
6 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
6 days ago
pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
5 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
5 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
4 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
5 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
2 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...
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Amazon Connect
4 days ago
Pune, India HCLTech Full timeNetwork Voice - Amazon Connect Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Requirement Details: Position Overview (Job Summary): The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The...
