Finance Analyst – Credit control CoE

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves

• Responsible for own region/group within JLL
• Manage the full cycle of accounts receivable, including invoice tracking, payment reconciliation, and collections for a diverse client base
• Perform complex reconciliations between different financial systems and client accounts, requiring strong attention to detail and analytical skills
• Coordinate with internal teams to ensure accurate invoicing and timely payments for shared clients
• Conduct internal reconciliations and follow up with external clients regarding unpaid or disputed invoices
• Liaise with clients to resolve payment issues, disputed invoices, and misdirected payments
• Work closely with various finance teams to ensure clear accountability and streamlined processes
• Meet cash and debtor targets set by Business
• Ensure that debts are paid in a timely manner – complying with set credit terms
• Chase overdue invoices by phone, email, and letters within agreed timescales
• Maintain accurate records of all chasing activity
• Monitor disputes with Business/clients to ensure resolution in a timely manner
• Respond promptly to internal/external clients' requests
• Work closely with the Business and provide weekly debtors reports
• Escalate queries and delinquent debtors as necessary
• Advise Business on credit control matters, Best Business Practice and Policies
• Work closely with the Accounts Receivable team (JLL shared service center)
• Provide ad hoc updates/reporting where required
• Build and maintain relationships with internal/external clients at all levels

Sound like you? To apply you need to be / have:

• A bachelor's degree in finance, accounting, or a related field.
• Minimum 3+ years of experience in managing credit and accounts receivables or in a similar

credit management role.

• Excellent written and verbal communication – English
• The ability to work in a team and individually
• Sound IT skills including Intermediate Excel
• Sound decision making
• Good attention to detail, and organized
• Time management
• Work under pressure and to deadlines
• Confident individual
• Property/Professional Services background preferred-but not essential

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.