Process Associate

4 days ago


Salt Lake Kolkata West Bengal, India 7eventzz Full time ₹ 3,36,000 per year

Position Overview:

We are seeking a Process Associate to manage day-to-day operations, assist with order management, and ensure the smooth execution of our services. The ideal candidate should be detail-oriented, proactive, and able to handle multiple tasks efficiently.

Key Responsibilities:

  • Oversee the end-to-end process of event bookings, from order confirmation to service delivery.
  • Coordinate with the operations and decoration teams to ensure timely and accurate execution of customer orders.
  • Monitor and maintain records of orders, client communications, and event schedules.
  • Address customer inquiries and provide support through phone, email, and chat.
  • Ensure high levels of customer satisfaction by resolving any operational issues promptly.
  • Assist in optimizing operational processes for greater efficiency.
  • Perform administrative tasks, including data entry and report generation.

Key Requirements:

  • Bachelor's degree in Business, Administration, or a related field.
  • 1-2 years of experience in operations, process management, or a similar role.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Excellent communication skills in both English and Hindi.
  • Ability to work independently and as part of a team.
  • Problem-solving skills and attention to detail.

Preferred Qualifications:

  • Experience in the events or e-commerce industry.
  • Familiarity with CRM systems and operational software.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunity for growth and career development.
  • Competitive salary package.

Job Types: Full-time, Permanent

Pay: ₹18, ₹28,000.00 per month

Benefits:

  • Paid time off

Education:

  • Bachelor's (Required)

Experience:

  • total work: 2 years (Required)
  • Customer relationship management: 1 year (Required)
  • Business management: 2 years (Required)

Language:

  • English (Required)

Work Location: In person


  • Process Associate

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Process Associate** Job Perks: - Salary 15K to 19K (depending upon experience) - **Work from office**: - **Fixed weekend (Sat & Sun) off**: - Cab drop facility provided - **No Sales, No Target**: - Subsidised meals - PF & ESI available - **Attendance allowance (1k monthly)**: - **Travel...

  • Process Associates

    3 days ago


    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Process Associate** Job Perks: - Salary 13.8K to 17.8K (depending upon experience) - **Work from office**: - **Fixed weekend (Sat & Sun) off**: - Cab drop facility provided - **No Sales, No Target**: - Subsidised meals - PF & ESI available - **Attendance allowance (1k monthly)**: -...


  • Salt Lake, Kolkata, West Bengal, India Shaping Careers Full time

    **URGENT Hiring - Voice Process Associates (Healthcare Domain)** **Location**:Kolkata** (MNC)-WFO **Shift**: Rotational (5 Days Working) | 1st shift starts at 5:30 PM **Transport**: Pickup or Drop facility provided basis shift **Role**: Voice Process - Healthcare **CTC**: ₹3 LPA (Gross) **Benefits**: PF + Medical ** **What We’re Looking...


  • Salt Lake, Kolkata, West Bengal, India Shaping Careers Full time

    URGENT Hiring – Voice Process Associates (Healthcare Domain)Location: Kolkata (MNC)-WFOShift: Rotational (5 Days Working) | 1st shift starts at 5:30 PMTransport: Pickup or Drop facility provided basis shiftRole: Voice Process – HealthcareCTC: ₹3 LPA (Gross)Benefits: PF + MedicalEligibility: Minimum 10+2 | FRESHERS & OUTSTATION candidates welcome* What...


  • Salt Lake, Kolkata, West Bengal, India Keystone Solutions Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Role: Business Process AssociateCompany: WiproEmployee Referral ProgramDirect Hiring Company PayrollFreshers and Experienced both can ApplyUrgently HiringPre-Screening and Screening InterviewUHG HealthcareVoice Support ProcessFluent Communication in EnglishTeamwork SkillsFirst Round Interview: DigitalSecond Round Onwards: Wipro Learning Centre (Salt Lake...

  • Process Associate

    22 hours ago


    Salt Lake, Kolkata, West Bengal, India Wowser Technologies Pvt Ltd Full time

    We are hiring **Process Associate (**_**International In/Out Bound Voice Process**_**)** - **Position**: Sales Advisor - **Domain**: International In/Out Bound Voice Process - Sales Function - **Minimum Qualification**: Class XII pass out - **Experience**: Fresher/Experienced/Semi-experienced - **Age Limit**: Maximum 40 years - **Gender**: Male & Female both...


  • Salt Lake, Kolkata, West Bengal, India Beunik Full time

    **Job Title**: Customer Service Associate (Voice Process) **Location**: Salt Lake **Job Type**: Full-Time **Shift**: Night Shift **Key Responsibilities**: - Handle inbound/outbound calls professionally and efficiently. - Provide accurate information and resolve customer queries promptly. - Maintain a positive and empathetic attitude toward customers. -...

  • Process Associate

    6 days ago


    Kolkata, West Bengal, India PAPERLINK SOFTWARES PVT LTD Full time

    We are hiring **Process Associate for US Process** **International voice Process** **Fresher with excellent Communication skill in English** **Night Shift** **5 Days working (Fixed shift)** **Night allowances** **Immediate joiner** **Job Types**: Full-time, Permanent Schedule: - Night shift **Experience**: - total work: 1 year (preferred) Work...

  • Process Associate

    6 days ago


    Salt Lake City, India Intelliest Technology Pvt. Ltd. Full time

    Designation : Process Associate (International Voice Process) Experience : 0 to 6 months 10+2+3 Fulltime Education Shift : US Shift Advanced communication skills. Location : Kolkata **Salary**: ₹10,660.00 - ₹20,019.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Night shift Supplemental pay types: -...

  • Process Associate

    3 days ago


    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job Perks: Salary 13.8K to 17.8 K inhand (depending upon experience) Work from office Fixed weekend (Sat & Sun) off Cab drop facility provided No Sales, No Target Subsidised meals PF & ESI available Attendance allowance of 1k per month provided Lucrative bonus of upto 15k annually available Desired...