Voice Process Executive
1 week ago
Job description
Customer Service Assistant
Shift Timings : - 01:00 PM to 10:00 PM/ 05:00 AM to 02:00 PM / 05:30 PM to 02:30 AM/ 10:00 PM to 07:00 AM/ 04:30 PM to 01:30 AM/ 06:00 PM to 03:00 AM/04:00 AM to 01:00 PM
Job Description
- Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
- Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
- Responsible for collecting data and managing it
- Responsible for identifying customer needs and closing query calls
- Conduct telephonic interaction with customers provide information about product and services.
- Acquire and analyze relevant information to evaluate validity of concern.
Education:
- Minimum qualification: Graduation
Required experience:
- 2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client
Mandatory skills:
- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills
Job Types: Full-time, Permanent
Pay: ₹19, ₹28,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Language:
- English (Required)
Location:
- Navrangpura, Ahmedabad, Gujarat (Required)
Work Location: In person
Contact /
Job Types: Full-time, Permanent
Pay: ₹19, ₹28,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Paid time off
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Location:
- Navrangpura, Ahmedabad, Gujarat (Required)
Work Location: In person
Speak with the employer
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