Voice Process Executive

4 days ago


Navrangpura Ahmedabad Gujarat, India Technomine Private Limited Full time ₹ 2,28,000 - ₹ 3,36,000 per year

Job description

Customer Service Assistant

Shift Timings : - 01:00 PM to 10:00 PM/ 05:00 AM to 02:00 PM / 05:30 PM to 02:30 AM/ 10:00 PM to 07:00 AM/ 04:30 PM to 01:30 AM/ 06:00 PM to 03:00 AM/04:00 AM to 01:00 PM

Job Description

  • Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
  • Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
  • Responsible for collecting data and managing it
  • Responsible for identifying customer needs and closing query calls
  • Conduct telephonic interaction with customers provide information about product and services.
  • Acquire and analyze relevant information to evaluate validity of concern.

Education:

  • Minimum qualification: Graduation

Required experience:

  • 2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory skills:

  • Self motivated
  • Good Communication Skills
  • Core Selling Skills
  • Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Pay: ₹19, ₹28,000.00 per month

Benefits:

  • Food provided
  • Paid time off
  • Provident Fund

Language:

  • English (Required)

Location:

  • Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

Contact /

Job Types: Full-time, Permanent

Pay: ₹19, ₹28,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Paid time off
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Location:

  • Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

Speak with the employer



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