Product Executive
6 days ago
About the Role
Turning Cloud Solutions is looking for a proactive and customer-oriented Product Support Executive to join our dynamic team in Gurgaon. You will be responsible for assisting clients with product-related queries, troubleshooting issues, and ensuring seamless user experiences through timely support and communication.
⸻
Key Responsibilities
• Respond promptly to client and vendor inquiries via chat, email, or phone.
• Identify, diagnose, and troubleshoot software or application-related issues.
• Guide users step-by-step through the resolution process.
• Escalate complex issues to internal technical teams for faster resolution.
• Log all user interactions, issues, and resolutions accurately in the ticketing system.
• Assist with software installations, updates, and product implementation activities.
• Collaborate with IT and product teams to resolve recurring or system-level issues.
• Deliver excellent customer service, ensuring high levels of user satisfaction.
⸻
Required Skills & Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 6 months to 1.5 years of experience in product or technical support.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent verbal and written communication skills.
• Basic knowledge of software systems, networking, and troubleshooting concepts.
• Experience with CRM or ticketing tools (e.g., Jira, Zendesk, Freshdesk) is a plus.
• Ability to multitask, prioritize, and perform under pressure in a fast-paced environment.
⸻
Preferred Attributes
• Strong customer-centric mindset and interpersonal skills.
• Quick learner with a keen interest in understanding software products.
• Team player with a proactive and solution-driven approach.
-
Executive Secretary
4 days ago
Gurgaon, Haryana, India Executive Search Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole & responsibilitiesProvide high-level administrative and operational support to the Chairman.Manage calendar, meetings, travel plans (minimal travel involved).Coordinate with internal and external stakeholders with utmost confidentiality.Prepare presentations, reports, and communication materials.Support strategic initiatives leveraging AI tools for...
-
Contract Signatory Coordinator
1 week ago
Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 5,00,000 - ₹ 12,00,000 per yearThe CompanyOur client is a global company in the fintech sector who is creating products that focus on the entire post-trade spectrum of activities in the global financial market.This company works in the area of derivatives and OTC products, which are the most complex parts of the financial market. Their current objective is to identify individuals who...
-
Product Marketing Executive
4 days ago
Gurgaon, Haryana, India Axponent Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a Product Marketing Executive with 1–2 years of experience in marketing B2C mobile apps. You will work closely with our product and growth teams to craft campaigns that attract users, communicate product value, and improve app adoption. This role requires a sharp understanding of consumer behavior, app store dynamics, and unconventional...
-
Gurgaon, Haryana, India Executive Tracks Associates Full time ₹ 1,20,000 - ₹ 1,80,000 per yearRole & responsibilitiesCreate narratives that can live across print, digital, video, and experiential withoutdiluting editorial integrity.Hold the bar on quality, clarity, timelines, and outcomes.Translate brand objectives into intelligent, ownable content programmes .Ensure every idea is on-brand, on-audience, and on-message - and can be executed...
-
Associate Director
2 weeks ago
Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 12,00,000 - ₹ 30,00,000 per yearThe CompanyOur client is a global company in the fintech sector, a global giant in the derivatives space and second, a world leader in financial research and analytics.This company will work in the area of derivatives and OTC products, which are the most complex parts of the financial market. The company is laying the foundations of a great culture and the...
-
Product Support Executive
2 days ago
Gurgaon, Haryana, India Loop Subscriptions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole descriptionThis is a full-time on-site role in Gurugram for a Customer / Product support executive. The Customer support executive will be responsible for providing exceptional customer service and technical support to Loop Subscriptions customers. The Customer support executive will also ensure customer satisfaction and provide online support primarily...
-
Product development Executive
4 days ago
Gurgaon, Haryana, India Naturecure Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a Product Development Executive with 1-2 years of experience, preferably in food and beverages product development in health and wellness industry.Naturecure by Ruhi is founded by Ruhi Rajput, a Clinical Nutritionist with expertise in gut and hormone health . Naturecure was established in 2018 and provides high end nutrition, diet and...
-
Business & Product Executive
2 days ago
Gurgaon, Haryana, India Nynii Full time ₹ 3,00,000 - ₹ 9,00,000 per yearLocation:Gurgaon (on-site)Type:Internship (Full-Time | 3–6 months)About Nynii:Nynii is India's leading platform for verified household services — connecting families with trusted house helps, cooks, and caregivers for children and the elderly. We aim to make finding reliable help effortless, transparent, and safe.As we scale rapidly, we are looking for...
-
Specialist-Professional Services
4 days ago
Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe CompanyOur client is a global company in the fintech sector the company works in the area of derivatives and OTC products, which are the most complex parts of the financial market. The company is the foundations of a great culture and the space to build a great organization. Their objective is to identify individuals who have high expertise, to join...
-
Product Manager
4 days ago
Gurgaon, Haryana, India Delhivery Full time ₹ 12,00,000 - ₹ 24,00,000 per yearRole:Product Manager/Senior Product Manager/Principal Product ManagerLocation:GurgaonOverview:Delhivery is at the forefront of revolutionizing logistics and supply chain management in India. As we continue to grow and scale, we are seeking a dynamic and experienced Product Managers at all levels to lead the development of our Transportation products. This...