Production Support Engineer

Qualification: Diploma or engineering in E and C with networking knowledge, CCNA certificate is added advantage.

About the role:Samsara Technologies India Private Limited is looking for an experienced support engineer to join our Global Technical Support organization as a Product Support Engineer. In this role, you will be responsible for resolving mission-critical issues across the entire Safety solutions stack, including full-stack, firmware, and hardware, ensuring...

Description : Responsibilities : - Monitor, prioritise, and respond to customer support tickets via email, chat, or helpdesk system (e. g., Zendesk, Jira, Freshdesk). - Ensure timely resolution of technical issues within defined SLAs (Service Level Agreements). - Escalate complex issues to senior engineers or development teams when necessary. - Diagnose...

Production Support EngineerLocation : Bangalore(On Site)Backed by Lightspeed, Y Combinator, Together Fund, and Prosus, Emergent is reimagining how software gets built.Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to a billion people worldwide.Our autonomous coding agents turn...

As a VoIP Support Engineer, you will be the primary point of contact for our customers, providing exceptional technical support and troubleshooting complex issues. You will play a crucial role in ensuring customer satisfaction and driving product improvement.ResponsibilitiesHandle customer inquiries and resolve issues promptly and effectively.Troubleshoot...

About UsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...

We are seeking a skilled Product Support Engineer to join our support team and assist customers by resolving technical issues through ticket-based support. The ideal candidate will have strong technical skills, problem-solving abilities, excellent communication skills, and a passion for delivering exceptional customer service. You will diagnose,...

Job Responsibilities:• Taking ownership of customer issues reported and seeing problems through to resolution.• Ask customers targeted questions to quickly understand the root of the problem.• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.• Researching, diagnosing, troubleshooting, and identifying...

Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams...