Principal Delivery Head

1 week ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Capgemini is seeking a Sr Director level executive to Delivery Leader role


• Leader, who is accountable for E2E delivery of projects, programs with 20MN+ portfolio in Auto & Aerospace sector

• Should have managed Delivery for large, complex accounts / clients as part of portfolio management involving diverse technologies, preferably in Automotive or MFG domain

• Individual is expected to have good understanding of technology in any of the ERPs (preferably in SAP) with strong business process understanding in Automotive or MFG domain

• Desired candidate is expected to be EM level 2 certification

• Has client centric mindset, drive conversation with client IT leaderships & business, maintain relationships with clients to understand their needs

• Driving innovation and transformational agenda internally and with client organizations

• Has strong understanding on RFP process, extensively involved in Deal reviews and provide guidance to the solution team, review SOWs and MSA's

• Should have strong analytical skills with good financial understanding, revenue recognition process and ensures finance compliance, Forecast aligned

• Should have demonstrated Delivery Process improvement, Productivity Improvement and has good understanding on Agile model of working, awareness of GenAI and usage of GenAI tools for day to day activities

• Financial Management including managing FP programs, Forecasting and Driving Margin Improvement programs

• Contract Management, ensures all programs are delivered as per contractual requirements

• Quality Management and Risk Management for the top accounts and the portfolio / sector

• Work with multiple internal stakeholders, service lines and support functions to drive required outcome and deliver as per contractual commitments

• Should have managed large team, mentors and guides EMs and CDPs, fosters a culture of excellence & process compliance

• Experience in handling India based client stakeholders for large global conglomerates is preferred

Our Ideal Candidate


• They will have 18-22 years of experience with a strong project track record and demonstrated P&L contribution to sales. A bachelor's degree is required; MBA is strongly preferred.

• We are looking for an enthusiastic and bright candidate with a keen acumen for sales and account management, with a focus on building long term value for our clients. You will be responsible for developing long-term relationships with customers and working with the current clients on sales.

• As a Client Partner, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

• Ultimately, you should be able to grow our business by building successful, long-term client relationships.


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