Delivery Head

1 day ago

Bengaluru, Karnataka, India Quest Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Requirements

We are seeking a highly experienced and strategic Delivery Head Engineering Services to lead the execution and management of service delivery operations across upstream, midstream, and downstream oil & gas. This role is critical in ensuring business growth, customer relationship, and high-quality service delivery in areas such as Mechanical integrity, Reliability, Surveillance, plant maintenance, shutdown/turnaround services, and Plant modification engineering support.

Key Responsibilities:

  • Lead the planning, execution, and delivery of Engineering service projects for oil & gas assets including refineries, terminals, and offshore/onshore.
  • Develop and implement strategic plans to achieve annual business objectives and drive sustainable growth
  • Responsible for hiring, training, deployment, and delivery excellence
  • Manage large teams with respect to revenue, margins and applied ratio.
  • Manage customer relationship and generate new business opportunity.
  • Collaborate with customer operations, engineering, and procurement teams to align service delivery with contractual SLAs and KPIs.
  • Drive continuous improvement in service quality, performance, and cost efficiency.
  • Monitor project budgets, timelines, and resource utilization, ensuring profitability and client satisfaction.
  • Build and maintain strong client relationships, acting as a key point of contact for escalations and strategic discussions.
  • Implement digital tools and analytics for customer value proposition and better business insights.

Work Experience

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Mechanical, Petroleum, or Industrial Engineering.
  • 15+ years of experience in industrial services or engineering delivery within the oil & gas sector, with at least 5 years in a senior leadership role.
  • Deep understanding of oil & gas operations, maintenance practices, and safety protocols (e.g., HAZOP, HSE-MS).
  • Proven experience managing large-scale service delivery projects in upstream, midstream, or downstream environments.
  • Proven ability to lead and manage large, cross-functional teams (150+ personnel) across diverse scopes and geographies.
  • Strong grasp of delivery excellence metrics, with a track record of setting, monitoring, and achieving performance benchmarks.
  • Strong leadership, communication, and stakeholder management skills.
  • Familiarity with industry standards such as API, ASME, ISO, and OSHA.

Preferred Qualifications:

  • PMP or equivalent project management certification.
  • Experience with asset integrity management, or condition-based monitoring, digital oilfield technologies
  • Exposure to international oil & gas markets and global delivery models.

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