Techno Functional Consultant

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Job Purpose:

The holder of this position is expected to act as the senior techno-functional expert, in a team of other techno-functional experts, understanding and implementing ISS Finance requirements in the areas of

• procure to pay,
• record to revenue,
• order to cash,
• Treasury management,
• tax,
• reporting

to enable business financial operations through effective adoption of features from our portfolio of finance products (Eyeshare, Unit4, Kyriba, Sidetrade, Esker, etc.), as well as through the adoption of best practices.

Duties and Responsibilities:

• Work collaboratively with cross-functional teams, including developers, product managers, and support teams.
• Work with the BA/product owner to understand customer needs and challenges and to produce low-level design and realistic estimates.
• Assist Senior and Lead Techno functional consultants with various tasks throughout the project/product lifecycle
• Translate business requirements into technical specifications and design solutions that leverage the full capabilities of the platform.
• Develop and maintain technical and functional documentation for future reference and knowledge sharing.
• Provide expertise in data migration, system integration, and reporting solutions.
• Conduct gap analysis and propose system enhancements to improve efficiency.
• Configure high-quality and maintainable Unit4, Eyeshare, Kyriba, Sidetrade, Esker, and related integration business processes.
• Implement and roll out configurations globally across the product suite as part of the deployment plan.
• Conduct thorough testing as per documented acceptance criteria and support user acceptance testing and cross-product integration tests to ensure solution quality and a seamless user experience.
• Offer L3 technical support, troubleshooting for complex issues, and Hypercare during deployment
• Propose/follow SOP for individual deployment and releases, or coordinate with the release management team for planned deployment and releases.
• Practice DevOps with automation automation-first mindset, with an excellent understanding of branching strategies, version control, best configuration, coding, testing practices, build management, CI/CD pipeline.
• Stay updated with the latest SaaS trends and technologies to provide innovative solutions.
• Ensure compliance with industry standards and best practices.
• Ensure Agile methods are adopted, including the appropriate and prompt update of JIRA and Confluence
• Ensure effective participation in Scrum ceremonies, including daily stand-up, sprint review, sprint planning, and sprint retrospective.
• Demonstrate a growth mindset, look for opportunities to collaborate with your peers, and continuously improve how we operate and deliver value to the business.
• Participate in user training and knowledge transfer activities.
• Root cause analysis of problems and implement permanent solutions for the resolution of the root cause

Required Knowledge

• Any Professional degree: B.E/B.Tech/MBA (With Finance domain experience), Master's in Finance/ M.com with Computers/CA/ICWA.
• Techno-functional expertise in SAAS ERP, preferably Unit4 Financials, Eyeshare P2P.
• Experience in the Finance domain: Purchase to Pay, General ledger, Accounts receivable, Accounts Payable
• Technical Knowledge: SQL, Webservices (XML, SOAP, HTTP, REST API), SoapUI
• Agile product management tools (Preferably any): Jira, Confluence, Rally, Azure DevOps.
• DevOps tools (desirable): Bitbucket/GitHub, Sonar Cube, Team City
• Knowledge of maritime (desirable)

Required Experience

• 3 to 5 years in implementing and customizing SAAS ERP financials, preferably Unit4 Financials.
• Configure and customize SAAS ERP financials for Record to revenue, Requisition to check, and Order to cash business process.
• JavaScript Framework, React, Typescript, Webservices, REST API, SoapUI, AWS Cloud, Middleware.
• Data migrations/transfer, upgrade, SQL, Report building, and BI tools.
• Develop business-critical systems integrations & RPA.
• Production deployments, L1-L2-L3 support management
• Scrum/Agile delivery model

Required Skills

• Effective verbal & written communication skills
• Excellent analytical, problem-solving solving and troubleshooting skills.
• Strong collaborative and partner approach
• Software engineering skills with high tech
• Agile development methodologies
• DevOps mindset
• Ability to work independently and manage multiple projects simultaneously while meeting deadlines.

You Will Receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we'll help you set big goals and exceed them.
• Competitive salary package and performance-based bonus scheme.
• Premium medical health insurance coverage.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective
- we connect the world and see the bigger picture.

The Power of People
- we rely on the strength of local agent knowledge and relationships.

Progress
- we adopt new thinking and push for positive change in our industry.

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.