Sector IT Asst Analyst
7 days ago
Overview
As part of ongoing digital transformation, there is a growing need for junior talent to strengthen sustain & operations. This role is designed to provide hands-on experience in monitoring, troubleshooting, and supporting integration workflows, while building capabilities in Java, API management, and cloud-native development.
Responsibilities
Main Accountabilities / Deliverables:
- Monitor and support application interfaces, ensuring timely resolution of incidents and issues.
- Assist in debugging and troubleshooting Java and Spring Boot applications under senior guidance.
- Support API testing, validation, and integration activities.
- Participate in production migrations, patch updates, and sustain activities.
- Document recurring issues, fixes, and standard operating procedures for operational excellence.
- Collaborate with senior analysts and developers to learn and adopt best practices in sustain & operations.
Cross-Functional Collaboration:
- Works with senior IT analysts, developers, and business teams to resolve incidents.
- Coordinates with integration teams and infrastructure teams for fixes and migrations.
- Provides status updates to stakeholders on operational issues.
Qualifications
- Bachelor's degree in Computer Science, Information Technology or a related field
- understanding on ITSM, Java production support, SLA Governance, Reporting & Service Delivery
- Expereience 1-3 Years
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