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Account Manager

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Gurgaon, Haryana, India Cloutflow Full time ₹ 5,00,000 - ₹ 15,00,000 per year

About the Role

We're looking for a proactive and detail-oriented
Account Manager – Influencer Marketing
to manage end-to-end campaign execution for leading brands. The ideal candidate will serve as the primary point of contact for clients, ensuring smooth communication, flawless execution, and measurable results across influencer campaigns.

This role requires strong client management skills, a deep understanding of influencer marketing workflows, and the ability to coordinate effectively with cross-functional teams including Planning, Pricing, and Creator Management.

Key Responsibilities

Client Servicing & Communication

  • Act as the main liaison between clients and internal teams throughout campaign execution.
  • Understand client goals and deliver influencer marketing strategies aligned with brand objectives.
  • Manage client expectations, approvals, and feedback loops efficiently.
  • Provide regular performance updates, reports, and insights to clients.

Campaign Execution & Management

  • Oversee end-to-end influencer marketing campaigns — from influencer shortlisting to post-campaign reporting.
  • Coordinate with internal departments (Planning, Pricing, and Creator Management) to ensure timely execution.
  • Handle campaign timelines, deliverables, and content approvals to ensure smooth workflow.
  • Monitor live campaigns, ensuring content quality, brand compliance, and performance benchmarks are met.
  • Troubleshoot and resolve any campaign-related issues proactively.

Data & Performance Tracking

  • Track influencer content performance metrics and campaign ROI.
  • Prepare detailed post-campaign reports with actionable insights and learnings.
  • Identify opportunities to optimize future campaigns based on data-driven results.

Relationship Management

  • Build and maintain strong relationships with clients and creators.
  • Upsell and cross-sell services by identifying new opportunities within existing client accounts.
  • Collaborate with internal stakeholders to ensure a seamless client experience.

Key Requirements

  • 2–5 years of experience in
    account management, client servicing, or campaign execution
    within an
    influencer marketing / digital advertising / social media agency
    .
  • Deep understanding of influencer marketing ecosystem and social media platforms (Instagram, YouTube, etc.).
  • Strong communication, coordination, and stakeholder management skills.
  • Ability to manage multiple projects simultaneously under tight deadlines.
  • Analytical mindset with experience in using campaign analytics and insights.
  • A team player with a solutions-driven approach and attention to detail.