Customer Service Representative

21 hours ago

Hyderabad, Telangana, India Tailortech Private Limited Full time ₹ 1,20,000 - ₹ 3,00,000 per year

Job Title: Customer Service Representative

Location: Hyderabad

Department: Customer Support

Company: CloudTailor

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Maintain a positive and friendly tone with customers at all times
  • Listen to customer complaints and try to identify the cause of their problem to your best ability
  • Identify the appropriate response and strategy to solve customer issues as quickly as possible
  • Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
  • Be able to manage large amounts of phone calls, chats, emails, and other communication channels
  • Assist customers on placement of orders, refunds, or exchanges
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Skills Required

  • At least 1 - 3 years' of relevant work experience In Any BPO or E-Commerce
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Proficient in English and Hindi (Kanada and Tamil – Added Advantage).
  • Ability to manage call volumes
  • Customer management skills
  • Problem solving approach
  • Time management and punctuality

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

  • Customer Service Representative

    3 days ago

    Hyderabad, Telangana, India Synchrony Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Representative - Apprenticeship Program Job Description: Role Summary/Purpose: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customer. Project a professional Company image through Phone interaction Essential Responsibilities:Service calls...

  • Senior Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Crown Technology Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCrown Technology Ltd. specializes in selling high-definition and color zoom camera modules made by Sony, which are used for high-speed dome cameras and pan-tilt equipment. The company also manufactures IP modules for CCTV. With its main office in China and the selling office in Shenzhen, Crown Technology serves markets in China, Europe,...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...

  • Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Description: International Voice Process Customer Service RepresentativeAbout the RoleWe are seeking a skilled and customer-focused International Voice Process Customer Service Representative to join our growing team. In this vital role, you will be the primary point of contact for our international clients, providing exceptional support over the phone....

  • Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Impleo consulting Full time ₹ 2,52,000 - ₹ 2,76,000 per year

    Openings for customer service representativesQualification: GraduateExperience: One year or above in US/UK/Australian/Canadian { voice / chat process }Candidates who have worked as receptionist / visa counsellor / customer service of bank are fluent in English can also applySalary: 21K to 23KShift: 24/7 { rotational shifts }Week off: Two rotationalCab: One...

  • Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Overseas IT Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:The Customer Service Representativemust provide high-class Customer services to our US clients, we're looking for someone who can take on challenges. We're searching for a Customer Services Representativewho has worked on both new and existing businesses and has a proven track record of success. Must be familiar with the CRM process. You must...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, Telangana, India Kyndryl Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...

  • Customer Service Representative

    2 weeks ago

    Hyderabad, Telangana, India GLOSSARY SOFT TECH PVT LTD Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    JOB ROLE : customer service representativeQUALIFICATION : Any degree/Graduate.Responsibilities : handling calls to service the customersELIGIBILITY : Fresher/Experience(0-1)SKILLS : good communication skillsLANGUAGE : English and Hindi (manageable )SALARY : 12k-15k/per monthDepends on experience we can fix the salary .JOINING : IMMEDIATELY.LOCATION :...

  • Customer Service Representative

    6 days ago

    Hyderabad, Telangana, India Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...

  • Customer Service Representative

    1 week ago

    Hyderabad, Telangana, India Vajjiram Agro Food Products Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    CompanyAtVajjiram Agro Food Products Private Limited, we are committed to providing retailers across India with high-quality agro-food products. We focus on bridging the gap between farmers and retailers, ensuring that our products, including premium staples, dry fruits, and whole spices, reach every corner of the country with efficiency and care. Our...