Customer Support Executive

7 days ago

Chandigarh, Chandigarh, India Millions Kart Full time

Important: Read Before You Apply

Job Description:

Our company is an e-commerce business that sells mobile covers online. We have four dedicated calling Dep , each handling different stages of the order process:

  • 1. Confirmation Team – Calls customers to reconfirm orders placed on our website, verifying details like name, address, etc., to ensure smooth delivery.
  • 2. Abandoned Team – Contacts users who left their orders incomplete, resolves their concerns, and helps complete the order to boost sales.
  • 3. NDR Team – Follows up with customers who didn't accept their parcels, understands the reason, and coordinates between the customer and courier to increase successful deliveries.
  • 4. Support Team – Handles all customer issues post-purchase, such as receiving broken items, wrong colors, or other concerns.

Requirements:

  1. We need a Good / Average English communication.
  2. Good Computer knowledge (Excel, internet knowledge, fast work speed).
  3. A person with good learning ability, Decent.

(A) Salary - 13K to 16K

(B) 7 Days Unpaid Training - convert into paid only if hired

(C) Office timing- 9AM to 6PM

(D) Gazetted holiday - 26th Jan, 15th Aug, 2nd Oct, Holi, Diwali.

(E) Leaves - 2 leaves in a month

(F) Sunday Working with Weekday Off (Weekly off next week between Mon–Sat)

(G) 5 Days Salary Hold for Security (Refundable After 3 Months)

Fresher and Experience both can apply.

Job Types: Full-time, Permanent

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Provident Fund
  • Work from home

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Chandigarh, Chandigarh, India Talent Hunt Services Full time

    Location: ChandigarhShift: US Time Zone (Night Shift)Job Type: Full-timeAbout the RoleWe are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate must have excellent communication skills and a strong ability to handle customer queries with professionalism and clarity. This role requires working in the...

  • Customer Support Executive

    6 days ago

    Chandigarh, Chandigarh, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive in Jaipur TeleperformancePackage upto 33K CTCNeed excellent communication skillsFresher and undergraduate can also applyJob Types: Full-time, Permanent, FresherPay: ₹28, ₹33,554.67 per monthBenefits:Flexible scheduleHealth insuranceLeave encashmentProvident FundEducation:Higher Secondary(12th Pass)...

  • Customer Support Associate

    1 week ago

    Chandigarh, Chandigarh, India Freight Masters Full time

    Hiring: Customer Support Associates – Night ShiftCompany: Freight MastersLocation: IT Park, ChandigarhShift Timing: 8:00 PM – 4:00 AMSalary: ₹15,000 – ₹25,000 per month + Attractive Incentives.Experience: Freshers WelcomeJob DescriptionFreight Masters is looking for enthusiastic and dedicated **Customer Support Executives** to join our growing...

  • Hiring: Customer Support Executive

    1 week ago

    Chandigarh, Chandigarh, India Mahaakal Associates Full time

    GNR Global Services is Hiring – International Non-Voice Customer SupportStep into a global work environment with GNR Global Services We're seeking enthusiastic graduates who have strong written English skills and can manage customer queries efficiently through chat support. If you're looking to start your career with a reputable international process, this...

  • Technical Support Executive

    4 days ago

    Chandigarh, Chandigarh, India Cogniter Technologies Full time

    Company DescriptionCogniter Technologies is a trusted and award-winning web, iOS, and Android app development company established in 2002. Known for delivering hundreds of successful projects, we offer website design, development, mobile apps, SEO services, and SaaS platform solutions aimed at enhancing client efficiency and driving growth. In addition to...

  • Customer Support Associate

    7 days ago

    Chandigarh, Chandigarh, India Idea Clan Full time

    About the RoleWe are looking for a proactive and confident Calling Executive with strong communication skills and hands-on experience in the e-commerce industry. The ideal candidate should be skilled in customer communication, order verification, and handling basic customer support.Key ResponsibilitiesMake outbound calls for order confirmation, address...

  • Customer Relationship Executive

    2 weeks ago

    Chandigarh, Chandigarh, India HR World Solutions Full time

    Job Title: Customer Relationship Executive Retail SectorFemale CandidatesLocation: ChandigarhDepartment: Customer ServiceReports to: Customer Relationship ManagerPosition Summary:The Customer Relationship Executive (CRE) will be responsible for building and maintaining strong relationships with retail customers to ensure high levels of customer satisfaction,...

  • Customer Support Specialist

    1 week ago

    Chandigarh, Chandigarh, India Upgame - By Trackman Full time

    Are you passionate about helping customers and want to be part of a global sports technology brand?JoinUpgame, aTrackman-ownedcompany redefining golf performance and data analytics worldwide.About UpgameUpgameis aglobally leading golf performance data company, nowacquired by Trackman— a Denmark-based golf tech giant with operations across the world.Our...

  • Customer Support Associate

    2 weeks ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    Job Title: Customer Support AssociatesLocation: ChandigarhSalary: INR 21,000 - INR 23,000Qualifications:Graduation or equivalentGood English skillsKey Requirements:Ability to communicate in EnglishWillingness to work in night shiftsAccess to cab facility for transportationPrior experience in customer service is a plusIf you meet the above requirements and...

  • Chat Support Executive

    2 days ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    Urgently Hiring – Chat Process Executive (International Chat)Be a part of our International Chat Support team in Chandigarh We are seeking graduates with good English writing skills and the ability to handle customer queries efficiently while working in a dynamic global environment.Location: ChandigarhSalary: ₹22,000 – ₹23,000 per monthQualification:...