
Senior Manager Campaign Operations
7 days ago
One Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across Instagram & YouTube. Our creator network is one of the largest ranging from top celebrities to nano creators in over 10+ languages.
We are quickly capturing wallet shares of giants such as Facebook & Google as influencers continue to become a mainstream channel for brands to drive growth and engagement amongst their target audiences. The ultimate vision is to capture 25% of the global media ad spend by becoming the world's de-facto influencer platform.
We are already the market leader in the Asian market and are now aiming to grow 10x by consolidating the entire market spend towards our newly launched platform for advertisers. In parallel, we aim to establish a strong presence in other global markets such as the US, Indonesia, etc. We are also backed by some of the top investors in the country including Founders of Vedantu, LivSpace, People Group, MamaEarth, Wow Skin Sciences, OML, etc as well as celebrities such as KL Rahul, Zakir Khan, Masoom Minawala, to name a few.
We strongly believe in our people and they are the key pillars to driving our success. It is our people who drive our incredible growth. If you are excited about solving complex world problems, we are looking for you
Role Summary:
You will own client outcomes and lead the operations engine that delivers creator campaigns end-to-end. This is a builder-operator role: set the servicing model, scale processes, coach a multidisciplinary team (campaign managers, influencer specialists, QA/analytics), and ensure every program ships on-time, on-budget, and on-brand—while driving renewals and expansion.
Responsibilities
- Client Leadership
- Act as executive sponsor for priority accounts; run QBRs/MBRs, align on KPIs and success plans
- Translate business goals into campaign strategies, testing plans, and content roadmaps
- Escalation owner for timelines, scope, and quality; unblock with speed and rigor
- Campaign & Operations
- Oversee the full lifecycle: brief intake, creator discovery/shortlisting, real-time pricing/negotiation, contracting, content approvals, publishing, reporting, and payments
- Standardize SLAs and SOPs across industries (FMCG, beauty, e-com, D2C, etc.)
- Partner with Supply to ensure creator quality, availability, and performance benchmarks
- Drive platform adoption (briefs, chat, approvals, dashboards) to reduce manual ops
- Team & Process Excellence
- Hire, mentor, and performance-manage a high-bar team; build a strong bench of leads
- Establish a "control tower" for campaign health: capacity planning, risk flags, TAT tracking, and on-call escalation
- Implement QA for brand safety, compliance, and content quality
- Continuously improve with data: root-cause analysis, playbooks, and A/B tests
- Commercials & Growth
- Own retention, renewal, and expansion motions in partnership with Sales/CS
- Track gross margin per campaign; optimize creator pricing, rights, and scope
Success Metrics (Outcomes/KPIs)
- Client NPS/CSAT
- Renewal/Retention: Targets by segment met or exceeded
- On-Time Delivery:
- Cycle Time: Brief-to-go-live reduced quarter-over-quarter
- Platform Adoption: % briefs, chats, approvals, and reports completed on the platform
- Operational Efficiency: lower manual ops hours per campaign
What You'll Bring
- 7–12 years in client servicing/operations within influencer marketing, digital/creative, or performance content; proven experience leading multi-client programs at scale
- Demonstrated P&L or margin ownership with strong commercial acumen
- Excellence in stakeholder management with enterprise brands; calm under pressure
- Process design and SOP building; comfort with data and dashboards to drive decisions
- People leader: hiring, coaching, and performance management across pods/squads
- Fluency with modern GTM/ops tools (e.g., CRM like HubSpot, ticketing like Freshdesk, project tools like Asana, BI dashboards, Google Workspace)
- Strong written/verbal communication and a builder mindset
Nice to Have
- Experience running creator operations across Instagram/YouTube, usage rights, whitelisting, and paid amplification
- Knowledge of pricing models, exclusivity, brand safety, and legal/compliance
- Exposure to SaaS/marketplaces and driving product adoption with customers
-
Deputy Manager – IT/IS
2 days ago
Gurgaon, Haryana, India Senior Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices.Senior...
-
Campaign Manager
2 days ago
Gurgaon, Haryana, India AnyMind Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a dynamic and detail-oriented Campaign Manager to plan, execute, and optimize multi-channel marketing campaigns. The ideal candidate will have strong project management skills, a data-driven mindset, and the ability to coordinate with internal teams and external partners to deliver impactful campaigns.What You'll DoManage the end-to-end...
-
Campaign Manager
2 weeks ago
Gurgaon, Haryana, India Nothing Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAbout the role: As a Campaign Manager for Nothing, you'd be responsible for building the brand in India across channels. We are looking for an enthusiastic person responsible for the development, implementation, and execution of marketing strategies for a brand. What you'll do: Responsible for planning and executing local IMC marketing campaigns which...
-
Data Privacy Manager
2 days ago
Gurgaon, Haryana, India Cubical Operations LLP Full time ₹ 15,00,000 - ₹ 30,00,000 per yearJob Description: Data Privacy Manager / Senior ManagerLocation:GurgaonExperience:6+ YearsPosition Level:Manager / Senior ManagerEmployment Type:Full-TimePreferred Joining:Immediate / Early JoinersTravel Requirement:Middle East (Project Basis)About the RoleWe are looking for an experiencedData Privacy professionalwith strong expertise in privacy regulations,...
-
Senior Manager
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionInviting applications for the role of Senior Manager - Campaign and project managementWe are seeking a strategic and detail-oriented Campaign Operations and Data Manager to lead the execution and optimization of Seller led, Marketing Campaigns and Event for our Large Enterprise accounts. This role is responsible for campaign data architecture,...
-
Operations Manager
5 days ago
Gurgaon, Haryana, India One Impression Full time ₹ 17,50,000 - ₹ 25,00,000 per yearOne Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across...
-
Operations Manager
2 days ago
Gurgaon, Haryana, India One Impression Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOne Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across...
-
Email Campaign Manager
3 weeks ago
Gurgaon, Haryana, India VLaunchU Full timeLocation: Gurgaon. Experience: 4+ Years. Job Purpose:- We are seeking a results-driven Email Marketing Specialist to join our Campaign Management Support team.- The ideal candidate will have a strong passion for email marketing campaigns, hands-on expertise in Oracle Responsys / Oracle Unity / Oracle Infinity IQ, and advanced SQL skills.- As a key member of...
-
Digital Marketing Intern
7 days ago
Gurgaon, Haryana, India Antara Senior Care Full time ₹ 80,000 - ₹ 1,20,000 per yearRole: Digital Marketing InternWe are looking for a proactive, creative, and detail-oriented Digital Marketing Intern to support AACSLs online brand presence, drive digital campaigns, and assist in content, analytics, and performance marketing.Key ResponsibilitiesAssist in planning and executing digital marketing campaigns across platforms (Google, Meta,...
-
Senior Manager
27 minutes ago
Gurgaon, Haryana, India Genpact Full time ₹ 1,04,000 - ₹ 1,30,878 per yearReady to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...