 
						Billing Head
9 hours ago
Roles & Responsibilities
- Oversee end-to-end billing operations for OPD, IPD, Emergency, Day Care, Diagnostics, and Surgical cases.
- Ensure accurate and timely billing as per tariff, package, and doctor orders.
- Monitor daily billing activities including advances, deposits, interim bills, and discharge finalization.
- Implement revenue leakage control by ensuring all services, consumables, and investigations are posted.
- Manage TPA / Insurance / Corporate billing including pre-auth, approvals, final bill submissions, and claim settlements.
- Coordinate with clinical and support departments (Nursing, Pharmacy, MRD, Front Office, Finance).
- Maintain compliance with hospital billing policies, audit requirements, and statutory norms.
- Review short settlements, query logs, and rejected claims and ensure timely closure.
- Generate and analyze MIS reports related to billing revenue, collections, and outstanding payments.
- Lead, train, and evaluate billing team (cashiers, TPA executives, billing officers).
- Handle billing escalations and ensure patient satisfaction related to billing transparency.
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