
Front Office Executive
2 weeks ago
Role & Responsibilities
Front Desk Operations
Greet and welcome visitors, parents, students, and clients in a professional manner.
- Manage incoming calls, WhatsApp inquiries, and emails; direct them to appropriate teams.
Maintain visitor logbooks and handle appointments/scheduling.
Administrative Support
Handle registration processes, enrollment formalities, and documentation.
- Manage office correspondence, courier, and filing (digital + physical).
Support event coordination (workshops, training sessions, parent interactions).
Customer/Client Coordination
Act as the first point of contact for queries related to courses, training, or Innovation AI products.
- Provide accurate information about services, pricing, and offers.
Follow up with walk-in leads and ensure smooth handover to the sales/academic team.
Facility & Office Management
Maintain cleanliness and professional look of the reception and waiting area.
- Coordinate with housekeeping, vendors, and support staff.
- Monitor stationery, supplies, and ensure availability.
Preferred Candidate Profile
Education & Experience
Graduate (any discipline); freshers can apply but prior experience in front desk/admin roles is preferred.
Exposure to EdTech, training institutes, or customer-facing roles is an added advantage.
Skills
Strong communication skills in English, Hindi or Telugu (multilingual advantage).
- Proficiency in MS Office/Google Workspace; ability to manage emails, spreadsheets, and WhatsApp Business.
Good interpersonal skills with a customer-first approach.
Personality & Traits
Pleasant personality with a professional appearance.
- Highly organized, punctual, and detail-oriented.
- Ability to multitask and remain calm under pressure.
- Positive attitude with a willingness to learn and adapt.
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