Telecaller

1 day ago


Anna Nagar, Tamil Nadu, India Bharti Axa Life Insurance Company Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We are seeking enthusiastic and customer-focused Telecallers to join Bharti AXA Life Insurance. The role involves interacting with potential and existing customers over the phone to explain life insurance products, generate leads, schedule appointments for the sales team, and ensure excellent customer service.

Key Responsibilities: Make outbound calls to prospective customers to promote Bharti AXA Life Insurance products.

  • Explain product features, benefits, and policy details in a clear and convincing manner.
  • Generate leads and set up appointments for the sales/relationship managers.
  • Follow up with customers on inquiries, leads, and renewals.
  • Maintain accurate records of customer interactions and update the CRM database.
  • Handle inbound calls, resolve basic customer queries, and escalate complex issues when necessary.
  • Achieve daily/weekly/monthly calling and lead generation targets.
  • Ensure compliance with company policies, IRDAI guidelines, and quality standards.

Education: Minimum 12th Pass / Graduate preferred.

Experience: 0–2 years (Freshers with good communication skills can also apply).

Skills:

  • Excellent communication and convincing skills (Tamil and English).
  • Basic computer knowledge (MS Office, CRM handling).
  • Customer-oriented with a positive attitude.
  • Ability to work under pressure and meet targets.

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