Branch Head
21 hours ago
Company Description
Established in 1887, The Muthoot Group is one of India's leading financial organizations, with a diverse presence across 20 industries. Boasting a network of over 4,500 branches across the nation, The Muthoot Group provides a broad range of products and services. With a strong Pan-India presence, the organization serves more than 200,000 customers daily, demonstrating its commitment to trust, excellence, and customer satisfaction.
Role Description
This is a full-time, on-site role for a Branch Head located in West Bengal, India. The Branch Head will be responsible for overseeing day-to-day branch operations, including managing the team, driving sales performance, ensuring compliance with company policies, and achieving set business targets. The role also involves building and fostering strong customer relationships, identifying potential business opportunities, and ensuring high levels of customer satisfaction.
Qualifications
- Leadership and team management skills for effectively supervising and guiding branch staff
- Proficiency in sales strategies, customer service, and relationship management
- Strong problem-solving, decision-making, and operational management capabilities
- Knowledge of financial products and services, with relevant banking or financial industry experience
- Effective communication and interpersonal skills to interact with customers and team members
- Bachelor's degree in Business Administration, Finance, or related field (MBA or equivalent qualification is preferred)
- Proficiency in using business software and tools
- Local language proficiency and familiarity with the region's market are advantageous
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