Learning Business Partner India Field Business

What you will do

India  is a key growth market for Johnson Controls as we embark on our enterprise strategy to make buildings smarter, healthier, and more sustainable. We have more than 9000 employees in India, including Manufacturing, R&D center, Chanel business, and Direct field business.

In this position, it is imperative that you assume the role of a Field Business learning partner and collaborate with internal stakeholders such as HRBP, Commercial, Service, and Installation to tailor learning interventions to enhance business performance. This will be accomplished by providing learning solutions that are in sync with the business strategy. 

Being a vital component of the One Learning Team in Corporate Human Resources, this position will also require alignment between the regional Learning Business Partner and the global Learning Partner to ensure the best possible match for India talent and growth initiatives.

How you will do it

• Effectively identify training needs through organizational analysis, process, and performer level analysis. Stay in tune to the needs of the business by engaging with HRBP's and Business Leaders across the business through a regular cadence. Document findings, develop actionable recommendations to address performance gaps and propose appropriate learning solutions. 

• Design and develop blended learning solutions including classroom training, online training, skill assessments, and learning tools, applying the principles of adult learning.  Analyzes and selects the most appropriate strategy, methodology, and technology to maximize learning experience and impact. 

• Facilitate training especially in the area of commercial selling, managerial and leadership skills via classroom, webinar, and video conference.

• Manage training logistics including calendars & class registrations via Learning Management System. Prepare classroom facilities and training materials for training sessions.

• Continually measure, evaluate, and increase the effectiveness of your learning through consistent deployment and review of the enterprise Metrics that Matter survey methods.  Make recommendations for improvements.

• Curate self-paced learning pathways for the Learning Hub that support the leadership development needs of our customers. 

What we look for:

• Enterprise Mindset:  Has a holistic perspective and drives aligned action for the good of the enterprise. Must be able to develop solutions for "one JCI" that achieve organizational objectives.

• Strategic Thinking:  Brings a broad long-term perspective to issues and demonstrates sound business judgment. Must be able to "connect the dots" between processes to achieve overall objectives of Johnson Controls. Can visualize, communicate and put into action (while convincing others) how it will support business goal achievement.

• Customer Focus: Leverages keen internal and external customer insights to continually strengthen responsiveness and customer satisfaction.  Builds strong relationships internally and delivers.

• Inspire and Influence: Conveys trust and confidence in the company's capabilities, contributions, and plans across units and functions.

• Collaborate Across Boundaries:  Removes barriers to enable communication to be open and on-going within and across organizational boundaries.  Establishes strong partnerships and works effectively across all boundaries within the organization.  Leverages organization to achieve goals.

• Process/Program Management:  Organizes the steps, resources and workflows necessary to get critical tasks accomplished and ensure intended impact of solutions can be realized. Looks for ways to simplify and bring order to complex, chaotic and unpredictable activities. Identifies opportunities to improve efficiency and develops plans, success measures and timelines for tasks. Anticipates activities required to help people accept and absorb change. Can execute across Johnson Controls.

• Problem Solving: Defines problems systematically, analyzing causes and effects both qualitatively and quantitatively.  Seeks out others as sources of data, ideas and help. Asks penetrating questions to surface hidden problems and discern fact patterns. Recognizes the broader issues to simplify analyses and execute timely decisions or actions.  Challenges HR partners and business leaders to view issues from multiple perspectives and continuously develop.

Education / Work Experience Required:

• Master's Degree in Instructional Design/Organizational Development/Human Resources/Marketing and Sales preferred.

• DDI certified trainer, Franklin Covey certified trainer or Miller Heiman certified trainer.

• More than 10 years of experience in Sales Development or Leadership Development roles.

• More than 10 years facilitation experiences in Leadership and Commercial.

• Experience in large, complex organizations.

• Strong leadership skills required, including proven ability to influence leaders and facilitate cross-functional teams.

• Ability to build strong working relationships with internal customers and positively influence key constituents.

• Ability to lead and manage large projects and a portfolio of projects

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit